We booked 6 night's stay through our travel agent. Upon our arrival (at midnight), we were ushered to our apartment, the only one located in the parking lot. Felt very unsafe. Flimsy door with large window and small lock and all windows facing the parking lot. The space was very small, but clean. Unfortunately, the point of renting an apartment... More

The hotel is only a ten minute walk from all the main landmarks. Parking was inexpensive compared to other hotels. Staff was very nice.

The Residence San Niccolo was definitely more expensive than some other Florence hotels but you get what you pay for. We rented a triple (easily could have fit 6 though) for two nights and paid about $430 (USD). The bedroom was large and had an armoire to hang your clothes in. We had one of the apartments with beautiful views... More

We stayed here for 2 nights and were very happy. It is an apartment, not a hotel, so no breakfast, etc, but we had 4 rooms, including kitchen. It has free, secure parking, there is a laundry on site and it is within a short walking distance to almost everything. Cab fare from train station was aound 14 euro. The... More

Booked five days away with E*****a and chose this "hotel" on the basis of the description on the website. First problem was actually trying to get in on a hot, sweaty Sunday afternoon, that took ten minutes. First impressions were favourable until I checked out the shower, manky and tired described it best. Tea/coffee making facilities were a pan and... More

Let’s start from the top. Booked through Expedia because of the price, £700 for 7 nights in Florence seemed pretty good for my wife and I considering it’s a 4 star. But let’s face it, it’s a 3 star at most so don’t go expecting 4. It’s an apartment you’re booking so there’s no bar, concierge, helpdesk 24hr a day... More

Just to re-iterate other review, This is an services appartment Not a Hotel. reception is very helpful when they are open 9am-6pm weekdays, which didn't help when i arrived after six on a sunday. Apartment is reasonable appointed and clean, aircon quiet but needs double glazing as the italian emergency services love there sirons! Fridge and hob ment we could... More

We stayed there for 5 nights. We got a room outside of the main building. Entry to the room is via the carpark. Felt unsafe getting in and out of the room. The heater in the room is a controlled externally. Comes on at a certain time in the evening and goes off sometime in the morning. The parking lot... More

We stayed for three nights and walked to all the sites. Mr. Paul (on site staff) helped us with directions, use of the washer and any questions we had. The travel agent did not give us a voucher but the woman at the desk handled all the calls for us, no problems! The rooom has a kitchen/living room area and... More