1. Arrived at the Front Desk, saw about 10 pieces of luggage sitting there. There's not always a person at the Front Desk, which means they were in plain sight and not secured, as with the marked room keys on the wall. 2. Our room was actually in a building across the street. 3. The elevator in our building is... More

Location, value, amenities and helpful/friendly staff. Hotel Ester has it all. Less than 5 minute walk from the Santa Maria Novella Station, 5 minute walk to San Lorenzo and about 10 to the Duomo. Check in was easy, the clerk offered the 15 of us her services at booking any activities. The owner came by shortly after to greet us,... More

Stayed for three nights in May. The staff were great. Room 3 was massive with a large juccuzi, just the thing after a long day sight seeing. Free Internet access with even use of a computer provided in the room. The location was great being about five minutes walk from the station and just as close to the Dumo. They... More

This hotel is characterized by a number of factors, making it ideal for a wide array of travelers. Its location was fantastic - one could walk practically towards any landmark which defines and distinguishes Florence. The fact that this hotel is literally only a couple of minutes away from the main station is also a great advantage!! Although the hotel... More

We arrived at hotel Ester on the 11th may as we were booked in for 3 nights. When we arrived we were met by Marco the manager who explained to us our room was double booked and we would be staying in nearby hotel annamaria for the first night. We were very disappointed as I had booked this hotel based... More

Good place, just around the train station. We have the room with city view, quite fantastic. As the guesthouse, the room is big and clean. And the reception will kindly share many useful tourist information. But quite strangely, it asked for the payment before the day of checkout.

We had a wonderful time in Florence and our hotel was awesome. The staff was friendly, spoke English very well, were helpful and accommodating. We could not have asked for a better location. Centrally located, we walked almost everywhere. The buses and train station were within 2 blocks and tourist buses were around the corner. We stayed 5 nights and... More

We stayed 2 nights in this hotel 2 kids and 2 adults. We had a spacious room (2 single beds, and 1 double) and a very large bath room (jakuzi and shower). The hotel had just finished some renovations and so the comfort and ammenities were great. little balcony in the courtyard. Possible parking (for a 15€/day fee). Free wi-fi,... More

Hotel Ester is the best value in Florence. I have traveled through Italy several times and it is the best hotel with the best price. We had the 2 four person rooms. One of our rooms had an amazing 5 star bathroom with a wonderful balcony. The other, while not quite as delux, was extremely extremely nice. The rooms were... More