Excellent hotel. Booked a junior suite that was quite spacious. Linens and towels were top quality, usually found at more expensive hotels.. Great breakfast. Very centrally located and can walk everywhere in Florence. Stay here.

Spent 5 nights here as part of a leisure trip. Staff were helpful and welcoming - and had already responded very promptly to a pre-arrival query by e-mail. Our room was spacious and very comfortable, with a great view. Fixture and fittings very impressive, as was the bathroom. Excellent breakfast provided to set you up for the day. Hotel location... More

My husband and I spent four nights in Florence during our Italian honeymoon, 4/24-4/28. I planned and booked our entire two week trip, and relied heavily on TripAdvisor for booking the hotels throughout our trip, including this one. I am so happy we did! I had booked a Junior Suite, and when checking in, we found out we were upgraded... More

Our room was large and lovely with a great view. However, to get to and from our room you had to use 2 elevators AND climb a flight of stairs. This made "coming and going" very time consuming. Every traveller needs and wants different things - we didn't find this hotel "perfect" for us but it has many good features... More

Good spot and enjoyed using the roof terrace. Our superior room was pretty moderate. It was clean and comfortable but had a random step in the room on the way to bathroom which had to remember if needing bathroom in the night. The air con wouldn't turn off when you were not in the room so often was a bit... More

The location of the hotel is perfect, its walking distance from EVERYTHING!! I feel its a bit pricy which a major chunk of is for the location. the internet is free, staff is VERY helpful and friendly but its an old building which is why I'd say its a 3 star hotel. But really it has everything you need to... More

What a beautiful hotel, in the most wonderful location in Florence. The room was very large with a very large bathroom (large shower, no bathtub). Our room overlooked the square and the Santa Maria Novella Church, which was beautiful. We were lucky enough to be there when there was a food festival in the square and that was a lot... More

We stayed for several nights at this hotel just recently and had a wonderful time. The hotel is so beautiful, centrally located and has every accommodation. The staff at the front desk are so warm, friendly and extremely helpful. My only complaint was that the waitresses in the breakfast room were a bit cranky, but still very efficient and the... More

This was our first trip to Florence, and we loved this hotel. The location was close to the station and all the major attractions, the staff were very friendly and the rooms were spacious and superbly decorated. We enjoyed the experience of staying in this hotel and when we return to Florence, we will stay here again.