Stayed here for one night while spending two days in Florence during our two weeks in Italy. The hotel is walking distance from the train station at Piazza Santa Maria Novella, and the receptionist was friendly and helpful. We were disappointed that our room was on the main floor across the way from the front desk, but were even more... More

A lovely charming old home where one of the floors has been turned into a small hotel.Plenty of room for three ladies very comfortable. Bathroom a good size. Front desk staff very friendly and helpful. Breakfast adequate you could enjoy eating out on the terrace watching the town wake up. Amazing. Easy to find from the train station. You can... More

When we first got there it was easy to find and close to train station by first impression didn't do it any favors. Once inside we found a nice place small, but big enough we were early around 1130 but the room was ready so they let us check in. Staff were very helpful, bed was a bit hard and... More

This is an excellent location for Florence. If you can book this place i encourage you to do so. value for price paid was excellent (NOV) and location can't be better - we were a short 5 minute walk from the train station, surrounded by great food and a outstanding Mercato (must see on first day!). The hotel staff was... More

Domus is just five minutes walk from Florence Central Train station right on a square right next to an old church. fantastic location right in the city area. It is upstairs on first floor - lift provided. No aircon. Reception staff speak excellent English and are very helpful and friendly. They have a lot of information for tourists. this seems... More

The hotel is just a stone throw from the station although it would take sometime for a newcomer to figure out where exactly it is. It looks more like a large house with several rooms rather than a traditional hotel. I did not check it out completely but there appear to be only about 15 rooms. This was the only... More

We had reservation for this Hotel, once we got there, she told us there is no room, they told us they take us to a different Hotel that is good and clean, it wasn't, the room was small, dirty, the toilet and shower were in the same space!!!! After calling Hotel Domus many times they agreed to give us a... More

Do not stay here! We stayed here for two nights, and it was absolutely horrible. I totally agree with the previous review about the apathetic and negligent management. Our air conditioning did not work and the control was broken. Although they said that they would fix it, they did nothing while we boiled. The Wifi is so weak that you... More

Beware, would not stay here again, when we arrived, the toilet did not work, told the manageress, she said she would get it fixed, we went out, came back two hours later, nothing was done to fix toilet. Asked for another room, manageress flatly refused , said it only little problem, still not fixed after five hours, said it not... More