This hotel is well managed, the staff are friendly and helpful, providing maps and recommendations for eating nearby. Recommended restaurants all proved excellent, non-touristy and patronised by local people. Breakfast at the hotel is generous, good and fresh but pastries could be on the sweet side for some tastes. Everything in our room and bathroom extremely clean and well looked... More

We wish we'd known about the bus routes when we arrived - although the hotel's not too far to walk from the station. We weren't in the main building - which disappointed us at first because the decor was a bit 'tired' but the room was spacious and we managed to pick up WiFi from the main building most of... More

Nice convenient hotel, close to bus routes, easy walk to local restaurants, they offer a nice breakfast, free WiFi in the main building only, we did not stay in the main building (which I would recommend you request), we all stayed in another building behind, the main hotel and the rooms were not that convient and out of the way.

If you're staying in Florence and would prefer, for the sake of a good night's sleep, to be in the quieter suburbs then this is in an ideal location. It's approx 25 mins walk from Florence SMN central train station, itself at the heart of the city centre. The walk into town is straightforward once you've crossed the busy arterial... More

Visited this hotel with another couple, we were put in the back building which was fine but not as impressive as the main building. My only complaints were the lack of outlets in the bedroom and the small shower without an enclosure-the whole floor got wet and slippery. Breakfast was pretty good and a nice cafe was nearby for lunch,... More

we were booked to stay in this hotel as part of a flight and hotel deal with Easyjet.When we arrived to check in we were told that our room was flooded and that we would have to move to another hotel for the first night of a 3 night stay.We were very annoyed about that and being mindful of previous... More

Situated quite OK, bus stop is about 5-7 minutes walking distance and Old Town about 15-20 minutes walking distance. Nice breakfast table, quite a wide choice in comparison with continental breakfast :) and they make coffee individually, you can order cappuccino if you want :)) Staff is friendly and helpful :))) From the other hand, in the room there was... More

Brochure said 10 minutes walk from city centre but it is at least 25 minutes The hotel is clean and comfortable but the pillows are very hard. In the breakfastroom there is large windowsill that is covered in dead flies and dust with a really dirty net curtain hanging in front of it. This would be a five minute task... More

Not 4 star more 3 but do only charge 3 star rate. room comfortable although taps loose. Very noisy traffic all night so ask for a courtyard room. staff friendly and helpful. Breakfast good and varied but cooked food luke warm. The bar was shut the whole 5 days visited. Did not feel like hotel more bed and breakfast. I... More