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Hotel Orto De Medici

3.0 of 5
Via San Gallo, 30, 50129 Florence, Italy
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Hotel Orto De Medici
Ranked #31 of 473 hotels in Florence
4.5 of 5 stars 771 Reviews
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771 reviews from our community

What travellers say about this hotel
  • Train station(16)
  • Very good(16)
  • San marco(13)
  • Friendly and helpful(12)
  • Breakfast room(8)
  • First floor(8)
  • Free internet(8)
  • Great location(7)
  • Would highly recommend(6)
  • Quiet street(4)
Traveller rating
    463
    236
    47
    14
    11
Only show reviews for Family (117) | Couples (320) | Business (35)
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 May 2012 NEW

We stayed at the Orto De Medici for 5 nights at the beginning of May in one of the deluxe garden rooms. It was a relaxing and comfortable experience and one that I would happily repeat. It is conveniently located a ten minute walk from the train station and the main sites of attraction, but in a quiet area. The... More

Was this review helpful? Yes
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
28 May 2012

Dear Guest, Thanks a million for the nice words! I'm happy you would come back and stay with us in the future! Unfortunately yes we only serve breakfast in the hotel, but, like you mentioned there are many nice restaurants near the hotel and the front desk staff is always happy to suggest their personal favourites. Thank you! Nicki Sciortino More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I booked this hotel based on tripadvisor reviews and we weren't disappointed. Beautiful hotel in a fantastic location. Walking distance to the town center and great little cafes and shops close by. Staff was exceptionally friendly and accomodating. Very nice breakfast each morning. Would certainly stay here again and highly recommend it!

Was this review helpful? Yes
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
28 May 2012

Dear Guest, Thanks for the lovely review! I'm happy to hear you enjoyed your stay and you were not disappointed . Hope to have you back with us someday! Thank you. Nicki Sciortino More

Hawarden, United Kingdom
1 review
5 of 5 stars Reviewed 20 May 2012

The location was perfect for our taste. Close to attractions but away from the main hustle and bustle. There were cafes and restaurants within close proximity – one café and one restaurant which became our favourite haunts during our stay. The staff were all friendly and more than helpful. There was not one member of staff that warranted any complaint.... More

Was this review helpful? Yes
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
28 May 2012

Dear Guest, Thank you for the review! Yes unfortunately mistakes happen but we always try our best to make up for them and try to make our clients as happy as possible. I'm glad in your case we succeeded! Thank you for such a detailed description we really do appreciate it. Nicki Sciortino More

Chicago
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2012

My husband and I stayed here for 2 nights in late April, and really enjoyed our experience. We liked that this hotel was a couple blocks off the main tourist drag, and had more of a neighborhood feel than elsewhere. The hotel itself was clean and cute, with a nice outdoor garden and patio area. Our room was decent sized... More

Was this review helpful? Yes
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
28 May 2012

Dear Guest, Thank you for your review. I'm happy to hear you found the hotel suitable for you and your husbands needs and that you enjoyed your experience. We always appreciate all comments that will help us improve. Thank you again! Nicki Sciortino More

Brussels, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 15 May 2012

Don't know what this hotel's like because, despite booking 7 months in advance, they didn't have a room for us when we got there. Anyone can make a mistake of course, and they arranged for us to stay in a hotel round the corner. Unfortunately, the room there was massive, but stark, dark and smelly. We'd booked a superior double... More

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gflorence, Direttore at Hotel Orto De Medici, responded to this review
17 May 2012

Dear Jonathan, You are absolutely right. We apologize that we weren't able to give you a real Hotel Orto de 'Medici experience. Unfortunately we are people and sometimes we make mistakes. During the days of your stay we had some problems and tried our best to resolve them. We sent an e-mail notifying you in advance, but if I understood... More

Paris, France
1 review
4 of 5 stars Reviewed 15 May 2012

Hotel very pleasant, with an interior garden which is refreshing. Our room very nice overlooking the garden, very quiet. A little out of the way, near San Marco, but many buses to go all over the beautiful Firenze, never enough days to visit this wonderful city.

Was this review helpful? Yes
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
17 May 2012

We appreciate your review and your lovely words. The hotel is located only a 10 minute walk from the Duomo which is basically the city center, but yes if you are too tired to walk there are a couple buses that get you closer to the city center. Thank you again and maybe we will see you for a couple... More

Rocky River, Ohio, United States
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 11 May 2012 via mobile

Hotel was a bit dated. Room was nice. Breakfast not worth including in price. We reserved 3 nights several months in advanced and the day we checked in they said they had maintenance problems and moved us to another hotel for the first night. When we came back the next day the other receptionist let the cat out of the... More

Was this review helpful? Yes
See 2 more reviews by Katie K for Florence
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
14 May 2012

Dear Katie, I am sorry for the misunderstanding, but we did NOT lie to you. Unfortunately, we had extraordinary maintenance in some rooms at the switch from Heating to Air Conditioning, since some machines had problems. So we did not have rooms enough for a few reservations therefore we had to book them somewhere else the fewest number of nights... More

Shrub Oak, New York
1 review
5 of 5 stars Reviewed 11 May 2012

The only issue was the shower, there was no curtain and the tile was broken. They need to address it. Fix it and hang a showery curtain or take tub out and install a standing shower. The staff was very helpful and couldn't do enough. Was centrally located and easy walking distance to everything. in the afternoon the music, birds... More

Was this review helpful? Yes
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
17 May 2012

Dear Guest, Thank you for your review. I'm sorry for the small inconvenience it seems that our handyman was unfortunately out. We have definitely got on the job to fix things. However, we appreciate your kind words. Nicki Sciortino More

rhinebeck,ny
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2012

This hotel is located within walking distance of the Duomo and many other sites. It is off the beaten track,an old palazzo, small and friendly. It is near to San Marco Piazza where there are many busses going around the city.There is a lovely garden room for breakfast, in the early evening it becomes a pleasant place to sit and... More

Was this review helpful? Yes
See 4 more reviews by milsug for Florence
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
17 May 2012

Dear Guest, Thank you for such a nice and peaceful description of the Hotel! Yes the building itself is quite old. As a matter of fact in the late 16th Century it was recognized as the premier Art Academy in Europe. We do however, have rooms that were renovated in 2009 the Deluxe rooms that are a bit more spacious.... More

Cuckfield, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

My wife and I spent a long weekend here, with two close friends, and counted ourselves very fortunate to have secured a booking as most hotels seemed to be full. It's a manageable walk from the station with rollalong suitcases (though we did get a taxi for the return trip) and first impressions were very good. Checking in was one... More

Was this review helpful? Yes
See 2 more reviews by NeilGJ888 for Florence
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review
17 May 2012

Dear Guest, Thank you for your review. We are happy you found some individuality in the hotel while staying with us. You are right our Deluxe rooms are able to give a very peaceful atmosphere in such a busy city like Florence. We are sorry to hear that you didn't enjoy the coffee and it didn't reach your expectations. As... More

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Additional Information about Hotel Orto De Medici

  • Orto De Medici Hotel
  • Orto De Medici Florence
  • Hotel Orto De Medici Florence Italy
Address: Via San Gallo, 30, 50129 Florence, Italy
Price range (per night):* 103 AUD - 322 AUD

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