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Rapallo Hotel

3.0 of 5
Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
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Rapallo Hotel
Ranked #15 of 472 hotels in Florence
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356 reviews from our community

    Trip type
Traveller rating
    271
    77
    6
    2
    0
Date Rating
Antwerp, Belgium
2 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

Clean attractive hotel. Good location for seeing all of the major sites in Florence. The hotel was recently renovated. The room was spacious. Good service. Except limited wifi-connection log-in problems, everything ok.

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Wollongong, New South Wales, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 May 2013 NEW

The service at this hotel is excellent, the staff are very friendly and helpful? They provide breakfast and complimentary afternoon tea which is great after a hard days exploring the area. The room is spacious and very comfortable. There is also free wi-fi available. I would recommend this hotel to all my friends and family!

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See 2 more reviews by Jane H for Florence
Salt Lake City, Utah
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

My wife, daughter and I stayed in a triple on the third floor, street side. It was difficult to keep the windows open due to street noise, but this is my only complaint about this great property. The windows were very high quality and blocked the noise when closed. The rooms seemed basically newly remodeled, and were super clean. The... More

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Upper Arlington, Ohio
1 review
4 of 5 stars Reviewed 14 May 2013 NEW

Very close to the train station and a good location for seeing all of the major sites in Florence. The hotel looks very new and everything was clean and spacious. Breakfast was included and had a great selection of cereals, pastries, yogurt and coffee. They do a 'happy hour' type experience in the breakfast room for a few hours in... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
15 May 2013

dear customer I did not understand what happened. but I am sorry that you dovutio pay for the wine if it was offered. definitely something was not clear, and we need to better organize in this service, loved by our customers, where we put care to choose good deals, pleasant, and always new. we have chosen the policy of free,... More

portland, me
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013 NEW

I came into Florence for a one night stay before flying home. This was a delightful place to stay with easy access to the sights. It was small and personal--very attentive staff. I had to leave early and they gave me some gluten free foods to take with me for breakfast. I highly recommend this hotel. My only complaint was... More

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Puslinch, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2013 via mobile

My wife and I stayed here for 3 nights in early May. We had room 405. It was large and well furnished with a large terrace with table and chairs. With the windows closed at night the room was very quiet. The only odd thing was the shower was very small in a rather large bathroom. The breakfast included a... More

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See 3 more reviews by Ray519 for Florence
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
14 May 2013

dear friends, it was an important trip for you, and I'm happy to have been able to serve in the best way. unfortunate that little time has not allowed to visit our city even better. I will look again in florence a greeting lorenzo More

london
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 May 2013

Booked this through TA recommendation and werent left disappointed. Rooms are exactly as in hotel publicity - no surprises. Staff were lovely and helpful. Apparently refurbished last year and everywhere was very clean, modern and lovely. The hotel is definitely 10mins walk from station - with luggage- we were unsure and booked a taxi - got 'taken for a ride'... More

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See 6 more reviews by helen19 for Florence
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
14 May 2013

you say wonderful things about the hotel, that I can just add a thank you for you. let me only a notice. it is true that there are no hotels in brochures. but we prefer not to give general tourist information. we try to study well our city, have qualified personnel and stay informed. I say taking advantage of your... More

Leeds, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013

The finish of this hotel is of a very high standard and the room was immaculately clean on our arrival. We received a very warm welcome by the staff and nothing was too much trouble during our stay. Complimentary mineral water is provided in the rooms and there is fresh coffee, tea and cakes laid on in the breakfast area... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
14 May 2013

thanks for your comment, we must think in high season to a new siostema to make breakfast. I often suggest one thing, which I like. but a nice breakfast in the room no one likes it? let us pamper you in a while. a greeting and thanks again for choosing us. hope to see you soon lorenzo More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

Loved this hotel! Wonderful location for exploring Florence by foot. It's located right in town close to parks, the Duomo, shops, and restaurants. It was the first hotel on our Italy trip that had working A/C, and it worked wonderfully. The room was beautiful, modern, and clean. The bed was comfortable. The staff was very helpful and kind. We couldn't... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
14 May 2013

thanks for your comment, we did well to restructure our small hotel, our guests like and we can offer something of value to those who come to visit our beautiful city. thanks come back soon lorenzo More

Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

My family spent two nights here at the beginning of our vacation, and one night at the end. We loved it, and were delighted with our choice. The hotel is spotless, and the decor really elegant. However it was the extra touches that were the most appreciated. After a long flight from the US, I was very grateful to find... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
8 May 2013

dear, thanks for your comment, you mentioned three things that are very important for me: think of the fatigue after a long journey, having to get up early to catch a flight, get a chance to have a good rest. I often think of these three situations to figure out what the best service to offer hotel rapallo. this is... More

 
 
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Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #15 of 472 hotels in Florence
Price range (per night): $116 - $321
Hotel Class:3 star (3*)
Reservation Options:
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Rapallo Hotel
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