Had a lovely trip away with two other couples in Nov 1212.. (sorry only just found the business card!) The reception staff were very helpful when we arrived and gave us maps and information about the best locally positioned restaurants, markets and attractions. which were only a very short distance away. Wonderful coffee machine in the breakfast area. Thank-you for... More

Wonderful, helpful staff who did not mind our endless enquiries. The room was really clean with a huge bathroom. Not much room for 3 people's clothes but we managed no problem! The breakfast was more than adequate with a variety of food to choose from. When large groups preceded us the really helpful staff replenished everything for us. Both owners... More

Made contact via email once I made my bookings online just to confirm they had received my reservation thru Expedia. Eris was just so wonderful with her prompt email responses and helping me out with all my inquiries about tours and the hotel info. With her recommendations over the email we were able to book 2 tours and also she... More

Location was excellent to see all the sights of the Old Town. However be prepared to share with very noisy students. On our arrival at 9pm on the Friday evening we were given the key to our room, on opening the door we were not prepared to see an unmade bed and a clearly not cleaned room. The receptionist then... More

This is probably my tenth visit to the Hotel Kursaal Ausonia. As always, a lovely experience. Spotlessly clean, right in the middle of Florence, we never had to take a taxi, everywhere was within walking distance. Service is pleasant, and there is someone on duty 24 hours. Everybody speaks English, everybody helpful. Breakfast was fine, lovely fresh rolls. It is... More

This hotel is easy enough to get to from the train station and is very close to some of the historical sites plus the markets - don't have to carry your goodies far. Our room was on the street side and certainly was noisy, but that's why you always take ear plugs. Of more concern was the fact we couldn't... More

This hotel was perfect for what we needed in Florence - basically somewhere safe and sound to end our days with. We were able to walk to all the major attractions and it was very easy to get to from the train station (we walked and it only took about 10 minutes, maybe less).The breakfast is simple but very good... More

The hotel was close enough to walk to from the station, and staff on arrival were welcoming and helpful. Location was ideal for us as a 3 generation family to walk to the major tourist attractions, but for those using buggies/ pushchairs etc, you may find pavements and cobbles uneven and more difficult. Hotel rooms were fine, we had 2... More

We stayed here last week. Our room had a view of the Duomo which delighted my sister, Linda. The breakfast was plentiful and had a good variety of things. For Americans like us who want a little protein, there were slices of ham and cheese. The elevator is small but was a good incentive to go on a diet! And... More