We stayed here for 3 nights on a recent trip to Florence. The location is excellent - it is an easy walk from the station and the Duomo. A facelift would not do any harm, but it is clean and comfortable and the staff are helpful. The buffet breakfast is adequate - possible they did not have enough visitors to... More

"Great location - disappointing hotel" First impressions as we arrived were not good. This was our first experience with the unhelpful, unfriendly and lazy attitude of Italian accomodation staff supplying overpriced second rate facilities. The people at reception were unhelpful in every way. The only time his eyes lit up was when he was offering his little car parking scam,... More

It was sooo bad hotel... Florence was so lovely and beautiful city! So,I enjoed taking a walk in the daytime. But after taking a walk,I didn't want to go back this hotel... Because it was so dark and dusty...!! This hotel made me sick... Especially,a hair dryer like a "vacuum cleaner" and narrow shower room like prison. I don't recommend... More

Me and my friend booked this hotel and later read all these bad things about it.. We got scared and did not know what to expect! We almost changed hotel to a much more expensive one.. But we decided to give Bonciani a try and thank god we did.. We got to stay in hotel room 121, the only room... More

when you go to Europe you have to be prepared to walk and walk and have a decent room to rest at night without hurt your wallet , because everything in Europe is expensive , the money you save in hotels will be good for museums ,dinner or other expenses . this is a frienly staff hotel with a great... More

My husband and I spent five wonderful days in beautiful Florence. We liked the Hotel Bonciani which was affordable, comfortable and clean. The breakfast was more varied than we were expecting. The hotel staff were helpful and accommodating. We even got a history lesson about the origins of the hotel Bonciani. The Hotel is situated close to all of the... More

This place is more like a hostel! Arrived , get handed the aircon remote (obviuosly they are used to more scaly clientelle) then recieved zero help with our bags , then had to lug them up more stairs as the tiny lift only serves part of a split level hotel. The recieptoin is dark as they only use some lights... More

This hotel was nicely situated, 5 minutes from the main train station and 5 minutes walking from the centre of Florence. Rooms were adequate, breakfast was basic and the worst coffee i have ever tasted. The hotel reception staff were the most unfriendly encountered on our travels through Europe. Not a good morning or even a hello any time of... More

Only thing positive about this hotel is the closeness to the train station, a few blocks away, you can walk with your luggage. Hotel clerk was not friendly. We had to take the lift to the third floor and then walk up another flight of stairs to our room. No offer to assist. Room was small, dark and looked out... More