The Locanda de' Pazzi is a nice little place, in excellent position, and very quiet. You must remember that it's a two stars, and you have to climb two flights of stairs to reach it, but I felt really good with everything, the people, the atmosphere. I suggest to taste with concentration the lovely coffee/cappuccino in the breakfast. Near the... More

This place was terrible. Some places you stay you don’t realize the extent to how bad staff can be until there are problems to be dealt with. Unfortunately for us, this was the case with the owners of Hotel Locanda de’Pazzi, who had a repulsive response to an issue that arose with our booking that made our entire stay in... More

We spent 6weeks traveling Europe and this place was the pits! Lousy attitude from front of house staff when they were around (English came and went depending on the tone of the conversation). We were kept awake at night by the bell ringing and 1 of our family actually got out of bed and let guests in, then gave them... More

PLUS - Downtown and clean MINUS - 2 storeys no Lift to access - unconfortable bed (mine was broken) In general: helpful owner - keep luggage in storage for the day and help finding good restaurant Before going to sleep make sure you are not too hot (winter time) and reduce the heater or you will spend a sleepless night.... More

I've been travelling around Europe with my friends and this was the noisiest place we've stayed. The door buzzer went off all night and we could hear it clearly from inside our room as the bell was right outside our door and loud! Breakfast was cereal and breads. Great location but poor service.

This is a great little hotel, you feel as if you are going into a family home. The staff were friendly and tolerated my dodgy Italian, and the room was a bit small but had lots of character. The breakfast was good.

The hotel seems to be more like a B&B. The owner (Tony) himself receives you and is really an excellent host. Although his English is not so good, he does his best to help you - and talking to him in Italian is just delightful, as he's very high spirited. The entrance looks weird, but the rooms are clean and... More

Despite the need to climb many steps to get to it the room was spacious and light. A brightly coloured bed cover set the room off and lifted our spirits. The window opened into an internal courtyard so it was quiet and we could see the top of the dome of the Duomo. The bed was comfortable and allowed us... More

We stayed here in July 2011. The two good things about the hotel is the location to the Duomo and the breakfast. The bad things...Let's start with the advertising of Air Conditioning but not ever having it on. We asked four separate times to have the AC on. The first time they said it was off during the day and... More