Family run hotel and only the 'son' speaks a little English, but they tried their very best to help. Very clean room. Very close (5-10 mins walk) from Florence SMN station. However, can be a little bit noisy, both from outside the street and outside corridor.

We chose this hotel because of its position, close to the station and to the city centre. The surrounding area was very calm and clean, especially compared to any area near train stations. This small, family run, hotel is located at the 1st floor of an ancient building,but we didn't have any problem with the luggage because of the elevator.... More

This hotel is on the 1st floor and it is very convenient as it is just around the corner from the train station which is great for people travelling around Italy by train. The rooms were lovely and comfortable with lovely fresh fluffy towels provided every day. The breakfast which is included in the room rate was very good with... More

This was the most authentically Italian, quaint hotel on our Italian vacation. Enjoyed the proprietors and the rooms. If you're looking for a 5star, this is not for you, but if you enjoy being part of a "family", this is the one for you. Perfect location, just around the corner from the Firenze Sta Maria Novella Train station, in a... More

Location and Value: Hotel Serena is located in a prime central area just across Firenze SMN, within walking distance (in fact less than 5 minutes if you're a fast walker) and it will link you to almost all the tourist spot in no time. I have to say this is the most value for money hotel in the area with... More

Very convenient, walking distance from train station. Lots of places to eat in the area. Walked to all the sites from here, but could catch bus if needed. Very nice room & bathroom. For breakfast, don't expect too much, just some sweet pastry and coffee. My last night at the hotel was sleepless due to the guest in the room... More

The service from Giovanni and his family was excellent. They were very patient with my pigeon Italian and confusion over the booking (which was my fault!). The room was a good size for a single and really was better than what I expected given the excellent rate for the room. Bathroom had everything I needed so no problem there. The... More