I wanted to give this hotel 4 stars but alas, too many things went wrong to give this hotel any more than an average rating. In many ways it embodies Sicily...warmhearted, beautiful and somewhat broken. PROS: Location: Great central location with all sites within easy walking distance; several hip bars right up the street (this comes at a price though... More

Our (standard) room was comfortable and brightly decorated, the advertised "massage shower" was an amusing item and also a usefully functional shower. The location is good (there are frequent bus services to the central station, but it's far enough out from the middle to be away from the worst of the incessant honking). Good breakfasts, with a nice selection of... More

The Vecchio Borgo is centrally located in Palermo just a few minutes away from the Teatro Politeama. The hotel also offers a guarded parking area just around the corner. The reception staff was always very friendly and very helpful for restaurant recommendation and other questions. The rooms are nicely decorated and very clean, however the shower was a bit small.... More

This hotel is located in very dangerous location which I am told by some locals has criminals and thieves, indeed, we ventured outside the hotel and into the corner street, it was filled with rubbish, people were in the streets nearly drunk and wild dogs were roaming the streets ! The staff inside the hotel are great, the breakfast is... More

The staff was very helpful, including restaurant, sightseeing suggestions, directions, etc. - and in good English. We stayed in a superior room which was more expensive and well worth the extra cost. Good breakfast as well. We loved the location - it's just a few blocks from the main streets, yet has a neighborhood feel, almost like an outdoor market... More

After a tiring journey and a lengthy day sightseeing, my partner and I very much appreciated the comfort of the accommodation and the helpfulness of the entire staff which were outstanding. Located in the downtown area, visiting the city's histtorical and cultural sites on foot from the hotel as a base was easy and rewarding. Room decor is pleasing and... More

The customer service was top notch; they had great toiletries, a robe and free slippers; enjoyed the breakfast; the area is a bit noisy but ear plugs takes care of that. Free Internet was great! Would stay here again in a heartbeat!

We were disappointed about this hotel after reading the reviews. The staff was friendly enough but our room did not smell very fresh, the bathroom floor had not been cleaned and all the cream upholstery in the breakfast room was stained. The location is only really convenient for the ferries. It is far from old Palermo which is the point... More

We enjoyed our 4 night stay at Hotel Vecchio Borgo. The breakfast was very good and the staff refreshed the buffet regularly. Giada and other desk staff helped us with the city bus to get to several locations quickly and at a very low cost. The bus stop and ticket office is just a short walk away. The main bus... More