Very good hotel, central location. We were 3 people, so got a huge room with a big bathroom. Nice, clean and fairly modern. Breakfast ok, but nothing special. Some noise from the streets, but we were on the 2nd level, so it is probably smart to get a room higher up. Service ok, would not expect more for that kind...
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My wife and I have just spent three nights at this hotel. Good breakfast all fresh produce good selection. Very clean and tidy hotel, limited on room service, couldn't get an iron when we wanted one. They did not provide that service ? Everything else was great, the service cleanliness, friendly staff nice little bar area prices very reasonable. Quite...
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Dear Sir,
thanks about your opinion follow your stay in our Hotel.
Just to inform you, we haven't iron in the rooms because we have an external laundry service.
We are happy if you decide to come back in our Hotel for your next trip
Best Regards
Andrea Stancato
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Excellent and very pleasant service especially at reception from Patrizia and Valeria. Very comfortable beds with super white bedlinen as well as towels in bathroom with powerful shower.
Spotlessly clean throughout. We spent an overnight prior to a week's cruise Palermo to Palermo and on our return we were allowed to keep our luggage and freshen up as we had...
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Dear SIr,
thanks for the nice words, express following your stay in our hotel. With Our attention and kindness we have tried to make you feel at home. Your words are certainly a good incentive to do more and better.
Thanks again and hope to host you again in the future.
Best Regards
Andrea Stancato
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What have the city and the hotel in common ? Nice, atractiv,super friendly, noisy, dirty, disorganized !
Lot'sof tracks from slobby working date already from the construction and many traps created by the "makers" ! Starting from glassdoors for the armoir (guarantee for being hard to clean) to lot's of of little details (like unconfortable "Banana-Sofas" in the lobby one...
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We spent three nights in this hotel and were very happy about everything. We had a very spacious room at the top floor with a beatiful view of the harbor, especially at night. The room was spotless and the bathroom, also very spacious, had both bath tub and shower. The staff has been very nice, friendly and extremely efficient. We...
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Dear Sir,
thanks for your opinion, we are really grateful for your kind words of appreciation.
We look forward to welcoming you back soon in our hotel.
Best Regards
Andrea Stancato
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Booked a superior room which had two double beds and was very spacious. Bed was comfortable.
Bathroom was massive with two sinks, no bath but a lovely powerful shower.
Towels were good quality, large and soft.
The staff speak English but not always with confidence, service was good, we asked for blankets and got them.
The hotel is 10 minutes...
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Dear Sir,
Thank you for taking the time to inform us about your experience following your stay at our hotel.
Your words encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you in our Hotel
Yours sincerely,
Andrea Stancato
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The best thing about the hotel is the rate, which was really cheap and came with breakfasts. Also, the rooms are very big and clean while the staff are in general more helpful than the average Italian service industry.
However, try to get a room at a higher floor because the noise kept me awake the first night and the...
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Dear Sir,
thanks for your time.
we are sorry that some little thing has disregarded your aspetattive.We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.
Best Regards
Andrea Stancato
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We took a family vacation to Sicily and based ourselves out of this hotel in Palermo. In general Sicily is great and despite its initially shabby feel, Palermo is a fabulous and infectiously charming city.
The hotel itself is very good in a number of respects:
- it is clean, with big spacous room (we were 2 adults and 2...
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