I spent two nights here on a vacation to Sicily. My experience was not great. One the first problems was the sweltering heat in the building. The air-conditioning was off, and due to the large amounts of track-lighting, it was incredibly hot! To make matters worse, my TV was broken and wouldn’t even turn on. One of the worst traumas... More

To be honest this is not one of the most spectacular hotels in the Hilton Brand (see my recent post on Hilton Malta for an example of that!) but the Excelsior does have a certain old world charm that we quite enjoyed. For those who prefer airport bus transfers, the Excelsior is located on Piazza Croci, which is one of... More

The Air Conditioning wasn't working, and our room only had a sunroof that was broken and wouldn't open. It was very hot in the room, and they were booked so we couldn't switch rooms. We had trouble sleeping because of the heat. The rooms were nice, and maybe you will have better luck if everything is working properly.

My wife and stayed at this hotel for 2 nights and were thoroughly impressed. We had an excellent room on the top floor with a floor to ceiling french-style doors to a balcony overlooking the square. Traffic was a bit noisy, but the location and setting was a good trade off. The service staff was great. We were provided a... More

We arrived in Palermo at midnight by bus. The hotel is located at the edge of the city center, unfortunately on the other one as the bus station. With our map and the help of a kind women we got to the hotel in 30 minutes. The hotel is a classical building as shown on the photos. Our room was... More

we spent one night in palermo and this hotel was excellent away from the bustle but not too far and in a nice area of the city. the bus to the airport is very convenient and not far from the hotel. the room was clean and although they gave us a room i believe in the attic, the windows could... More

We stayed for 2 nights in November 2011. The Hotel is difficult to find on the bus unless you ask bus driver to drop you off at the address. Although Bus 101 (which was extremely convenient) stops only 100 meters from the hotel, the bus passes the backside of the Hotel. The room was extremely noisy, and the carpet and... More

I highly recommend a stay at the Hilton. Being away from the old part of town is a must with less noise and more modern facilities yet still within a short walk to the city centre. Great big bathroom with a bath and the bed wasn't too bad. Only down side is the rubbish smell comin through the window and... More

My wife and I stayed at the Excelsior Hilton Hotel during our week long tour of Sicily, and we found the hotel to be very clean and comfortable. The location is good, but not ideal if you plan on a walking tour of Palermo's historic sites. Our room was large, but very noisy as we needed to open the windows/patio... More