Driving in Palermo is not for the feint hearted. Most GPS driving navigation systems are inaccurate and try to take you along one way streets! The best option is to follow the signs to the centre and use a map. We pulled up outside the hotel and were promptly checked in. The hotel does not have onsite parking but has... More

We just returned from a week in Sicily. After sightseeing all week we had 1 day to kill in Palermo before flying home. We just wanted to hang out and relax. We had read that Palermo was not much and did not plan much. This was 2 weekend nights so we took advantage of the Hilton sale in January and... More

seriously!! after Alitalia losing my luggage, experiencing the Palermo rush hour traffic, i finally get into the hotel. the hotel was MORE than i ever expected for the rate payed. the front office staff is delightful, helpful and specially the girls are amazing!!always willing to go the extra mile. that night we went to Le Volte (apparently everybody who wrote... More

We stayed 3 nights in this hotel, the staff was very helpful and spoke many languages. A bit out out of the way for touring the old city but bus number #104 was right outside the door. There is no time schedule for the bus so patience is needed. The receptionist recommended a fabulous restaurant within walking distance of the... More

We stayed for five nights in April 2012. Chose the hotel based on TA reviews (of course!), location and availability of connecting rooms. At 75 EUR a night (per room, excl. breakfast) on a pre-paid basis (expedia), it was an real bargain for something at a 4* level. Rooms were clean, modernized and had a decent flat-screen with selection of... More

The Hilton is not a bad choice when you visit Palermo. The hotel has charm and is not badly located for shopping, eating and a bit of sightseeing. But the hotel needs TLC and the breakfast needs to be improved a bit; there were always harassed waiters running around as people were missing basic things like spoons, milk and so... More

It was my big mistake to book room in Palermo Hilton. The room was very noisy. View outside the window was awful - on other wall which was one meter away from my window. When I was already at home I noticed they billed twice from my card. Incredible. I couldn't believe in it. They don't answer e-mails. The situation... More

This is a great traditional hotel. I expected a standard Hilton and was delighted to find a hotel with character. We had an enormous room and bathroom with a separate shower and bath. Lovely room service and great helpful staff. Easy enough from the hotel to walk to the sights. I had a prepay booking so it was excellent value.... More

We were very surprised after travelling around Sicily and staying at a variety of different hotels all with free wifi to be asked to pay for what is listed as available as standard part of the room on the Hilton website The staff at reception were not willing to concede that this was so and were not at all helpful... More