Located towards the outskirts of the city in 'leafy' Sampolo, this place offers a welcome retreat from the hustle and bustle of downtown Palermo...Check-in was polite and curt but not particularly friendly - No information was given regarding the available facilities and there was no porter, which given the size and reputation of the hotel quite surprised me. The room... More

by far the worst hotel I´ve ever been, dark rooms (we saw two because the first was not cleaned when we arrived, the other choice was even worse, ill smelling with smoke and other things?) the area the hotel is in has nothing to offer for at least 2k´s around, breakfast and dinner was served? as buffet, which was alright... More

rude staff, in a way - they do if you ask , but so bored by visitors already in April :). If you prefer to sleep with open window (I thought in 10 th floor should be not noise), avoid the west windows - they face "Mercato ortopfrutticolo" - fruit market and you will be woken up at 4 a.m.... More

this hotel is just a factory for tourists buses, no respect for the client. On 1rst day cable internet was not working in my room. After a tech visit they offered me to change room. 2nd day same problem ! they said there was no room available & showed very little concern for my situation. Besides that, the rooms are... More

I stayed with my sister in Astoria Palace Hotel for five days in January 2013. And, we were surprised with the interiors and amenities provided in this hotel. They were really exotic!!! Rooms were well appointed and very clean. Bathroom was not too big, but fresh. Staff was very polite all the time and went out of their way to... More

Clean rooms,courteous staff,lavish breakfast,good location if you wish to avoid the hustle and bustle of the city centre .....what else to say?full marks. The ambience outside is part of the sicilian culture,there is no trash left lying on purpose,there is a vegetable and fruit market, what else to expect after hours of hard work?I have seen much worse in more... More

Astoria is a rated a four star hotel. It is close to the port for those requiring boat embarkation. IT has nice clean rooms, bathrooms, and a nice lobby. Breakfast was lavish. Most of all, staff were most helpful.

although the location for this hotel is inconveniently placed for those wishing to spend time in the center it was fine for our trip in which we spent more time up at the football stadium. the hotel seems to be very popular for business meetings/conferences, i don't remember seeing any other foreign travelers although it was late Nov. the rooms... More

Like many other reviewers we were booked in to the Astoria Palace as part of a tour. Our room was much nicer than we expected having read the reviews on Tripadvisor. We arrived a day early and because of some mixup had not been connected up in the hotel's records with our tour group. We were given room 1401 on... More