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Hotel Astoria

951 Calle Fiubera San Marco, 30124 Venice, Italy
Hotel amenities
Hotel Astoria
Ranked #346 of 389 hotels in Venice
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96 reviews from our community

    Trip type
Traveller rating
    4
    11
    24
    21
    36
Date Rating
UK
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 11 May 2013

This budget hotel was an amazing find and I would definitely use it again. Whilst the rooms are small the bathrooms are reasonable and how much time do you spend in your room? It's literally 5 mins walk from st marks and also the water buses from the airport. Location couldn't be better Room very clean with tv and fridge.... More

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See 6 more reviews by SarahCUk for Venice
Philadelphia, Pennsylvania
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 17 February 2013

My boyfriend and I took a trip to Venice during Valentine's Day and stayed in Hotel Astoria for 4 nights. We had arrived expecting to be in a room with two other people, and were told instead that we would have a private room, which was a nice surprise. While I have to agree with most of the other reviews... More

Was this review helpful? Yes 1
See 3 more reviews by KAW218 for Venice
Uruguaiana, RS
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 21 January 2013

This hotel is the worst hotel I have seen!!! The rooms are FILTHY, as well the bathroom!! There were MOLD and STAINS wherever we looked at!!! Space even for walking?!?!? Where??? NO AIR-CONTIONING, NO elevators, the TV was the first one invented and small, there were NO frames in the doors. The breakfast was little and very bad!! There wasn't... More

Was this review helpful? Yes 2
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
31 January 2013

Dear Customer, We are sorry to read all your disappointment about your stay in our Hotel. We'd like to thank you for your feedback that will help us to improve our services in the future. We'd like also to reply at some of your declarations that are maybe too excessive. First of all, our property is not filthy at all... More

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NA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 19 January 2013

1. hair found on pillows upon check in 2. protruding rods in basin 3. TV not tuned to any channels 4. window could not be closed properly 5. bath room floor uneven resulting in pool of water after shower 6. poor service

Was this review helpful? Yes 1
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
31 January 2013

Dear Customer, We are astonished on finding that you put only 1 point at our property. We totally respect your disappointment and are sorry to read it , but we thing that many of your complaints could have been solved easily during your stay. Let us reply to all of them: 1.Hairs could have been came from outside ( the... More

Alderney, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 November 2012

This hotel is basic, so if you want a cheap hostel, close to everything and easy to find, then it's not bad. I can see why the staff get the reviews they get here. The owner/manager seems friendly enough but some of the young boys working for him need a course in public relations. They barely engage in conversation, just... More

Was this review helpful? Yes 2
See 3 more reviews by Thursawilde for Venice
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
13 November 2012

Dear Madam, We'd like to thank you for your feedback. We clearly remember of you , and would like to apologize if someone of our staff acted rudely to you, we are sure it was not their intention. Some people don't understand that Venice rates standards are a lot higher compared to other italian tourist towns , some others just... More

Home
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 September 2012

Where do I begin? I was not shown to my room, but that didn't really matter. I did, however, ask that someone bring my bags up. 30 minutes later, I had to go back down and ask again. The door would not lock properly every time. The carpets were torn, threadbare, and stained; the torn ones on the stairs were... More

Was this review helpful? Yes 1
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
19 September 2012

Dear Miem, We would like to thank you for your review , we'd like to apologize for all the discomforts you had during your stay in our Hotel, but we think that we should discuss more about some of your complains. Where do we begin? Firstly , we'd like to say that what we usually write down here are not... More

Montreal
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 August 2012 via mobile

It was very hot in Venice. The hotel does NOT have airconditioing. There were almost 30 steps to the first floor. The door does not really lock properly. The bathroom was small. The floors were not even.

Was this review helpful? Yes
See 2 more reviews by MontrealDrexM for Venice
HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
27 August 2012

Dear Sir, We are sorry to read you didn't enjoy your stay in our Hotel ,and would like to apologize. As about your comment , we totally agree about the extraordinary unexpected weather that affected Venice last August ( that it's not our Hotel's faul anyway ). Hotel Astoria** is not air conditioned , it's clearly written on all our... More

1 review
1 of 5 stars Reviewed 12 August 2012 via mobile

dirty and dusty room mouldy bathroom no ac Tv not working and not fixed even after complaining to desk toiletries not replenished daily bread at breakfast not refilled carpet at staircase is loose - safety hazzard poor service

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HotelAstoriaVenice, Responsabile relazioni con la clientela at Hotel Astoria, responded to this review
20 August 2012

Dear Sir, We are sorry to read about your disappointment you had during your stay in our Hotel. We did fix your tv a couple of times after your complains , we also showed you how to set up the dtv decoder, we are wondering why you wrote that Tv set was not working. Room is not dirty and mouldy... More

Rome, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 July 2012

I stayed here in December for 2 nights it was really cold in the room. There is no internet and for 2 nights i paid 85 euros, its pricey for the "icehotel"

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Management response:
15 July 2012

Dear Sir, We are sorry to read the discomforts you had during your stay in our Hotel last December. We found funny the way you called our property (icehotel) because we usually keep heaters turned on all day at full power during autumn/winter periods , sometimes people complain because it's too hot in the rooms ,it's very rare to find... More

Shelby, North Carolina
Top Contributor
89 reviews 89 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 9 July 2012

For $100.00 USD a nithe I expext a lobby, bath in the room, free wi-fi, breakfast and good service. There was none of these, but the location was very good. It was worth a lot just to have a 24 hour free bathroom in Venice. Next time I will stay at Camping Rialdo and ride the bus in to Venice... More

Was this review helpful? Yes
See 4 more reviews by pperrin for Venice
Management response:
15 July 2012

Dear Sir, We are sorry to read your disappointment about your stay in our Hotel. We upgraded your accomodation assigning you a private double room instead of a hostel dorm but you prefered not to add it in your feedback. You didn't specify that 100$ (80,00 Euros) per night have to be intended for 2 people(40,00 Euros per person )....that... More

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Additional Information about Hotel Astoria

Also Known As:
Astoria Hotel Venice
Address: 951 Calle Fiubera San Marco, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Hotel Style:
Ranked #346 of 389 hotels in Venice
Price range (per night): 78 AUD - 153 AUD
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Hotel Astoria
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