Rooms and breakfast are o.k. But they don’t accept neither credit cards nor debit cards (not even EC) and they don’t have small money ready to pay back. They keep passports for more than 12 hours to be able fill out papers they need. For them it is normal and the gust has to accept it. The culminating point was...
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We start with the positive features; nice & tidy rooms, ok food and good location. But - we've never been treated so bad anywhere before. The family running the hotel has no feeling for service what so ever, they barerly greet or talk to you when you arrive or during your stay. One interesting example was when we asked the...
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We choose the hotel based on the great price and the location, and we werent disappointed at all.
The hotel is very nice, extremelly clean, has a nice pool and is located in a wonderful area in Merano, just 10 minutes walk to the centre of the town and the Thermal baths, so we had a wonderful time.
The hotel...
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