We are sitting at the hotel's restaurant as I write this critique. After travelling through France for two weeks and three nights on Lake Maggiore we have had the most fantastic culinary experiences one could ask for. Then we arrived here! The inititial welcome we received from the senior lady was acceptable but nothing exciting, but from there it got... More

Travel is what you make it and for our money this place is absolutely special. Rooms right on and overlooking the lake in a fantastic spot. Easy parking, quiet and easy to get to. The walk over to Bellagio is over the hill, winding up and down some paths, pretty and easy, and coming back feels like coming home. If... More

I stayed here about 12 years ago and thought it was a great place- great location, views of lake, easy parking, reasonable cost, good food, convenient and yes the owners aren't the friendliest but who cares with all the other advantages. Staying there this time was much the same although the younger family members are now running the hotel. They... More

The staff and management were the rudest people we have ever come across in the hospitality industry worldwide! Someone really needs to address the lack of service with this hotel. If this family who runs this hotel has some problems, they need to sort this out and start providing basic service to clients or else they will never receive good... More

We had walked over the hill from Bellagio on the hottest day of our stay at Bellagio. The tourist office told us that the walk was lovely, and strenuous! At the end we were parched and really could have done with a drink. A couple we met on the way told us of the lack of service or amenities at... More

We stayed here for just one night in July, in a huge room (no. 10) with a big balcony to the side, and a window overlooking the lake. The hotel has lots of charm, but guests are treated with a strange indifference. Still, Pescallo has a dreamlike quality that is unique to the Como lake, and buzzing Bellagio is just... More

We have stayed at La Pergola several times over the past 10 years, and it has always been enjoyable. The location is terrific, the views magnificent. The rooms are clean and very well appointed. The prices for rooms and restaurant are reasonable. It is a pleasant walk over the hill into Bellagio and to the lake Como ferries. The hotel... More

I stayed here off seasonwith my Father. I lived the location. I took it upon myself to book a room for our best friends on their first trip to Italy. Wow, what a bad idea. I had read the reviews about the poor service and chose to disregard them. I assumed they had been planted by competitors. I was wrong.... More

We went to the restaurant here which is part of the hotel. The service was terrible. They showed open contempt. The food was marginal and over priced. We walked down from the Belvidere(great place!!)and kicked ourselves for the effort. If the hotel is anything like the restaurant, it will disappoint.