Beds are comfortable, not the standard rockhard hotel beds.Room 510 was at the end of the hall. It was like the hotel did not know what to do with the space, and decided to make it a room anyway. Also it was clear that the room was not used for a while or was not cleaned properly (dust). Rundown carpet... More

This was our 3rd visit to the wonderful city of Bergamo. The San Marco is the best hotel we have stayed in Bergamo. We booked through booking.com and chose to upgrade. Lovely views of the upper city. Rooms were large, warm, furnished to a good standard and had a jacuzzi bath. Breakfast was average, we seemed to struggle to get... More

We came late on a Friday and was surporised with a free upgrade. The rooms was nice and warm and the shower was then type with alot of water - very nice. We had a problem with a bed, but they fixed it very quickly for us. Kumar in the reception was very helpful and serviceminded. We also enjoyed the... More

Stayed here for two nights on business. As most reviewers say it is in a great location and staff are very attentive. I do think it's a pricer than it needs to be but not really been anywhere else in Bergamo to compare. Rooms were clean. However I was disappointed that it was a smoking room. There was no mention... More

This is the second time I stayed at this Hotel. The receptionist gave me a complementary upgrade. Once again the mini bar was well stocked, the bathroom clean, and the room nice and cosy in winter. Our Balcony had a Christmas tree. You can get the 1A bus to infromt of the hotel from the airport. You can also get... More

I've been here many times, time to write a review. Location is great (close to funicular etc), service is great and it looks like a nice hotel when You walk in. But the rooms, at least the ones I've been sent are old, really worn out. Bathroom the same. Basically everything works, but they scream for a renewal. Breakfast is... More

I have been traveling to Bergamo quite often for buisness. I typically stay at the Arli but have stayed at most of the other hotels in the area that are of similar quality. I've always been intriqued by the San Marco because the lobby looks very nice and I have heard the rooftop restruant is excellent. The room I had... More

This is my third stay at the Excelsior San Marco in the last 3 years. The front-desk people are very kind and both check-in and check-out are super fast. It's a pity that the rooms are so old fashioned; I wouldn't dare to say they are uncomfortable, but clearly they need some improvements: bigger beds, better lighting and a comfortable... More