Really great hotel in the best town "rapalho " close to Portofino. Good selection of reastaurants . Hotel has the best position on the sea front in town but get a sea view room. Breakfast is a bit poor but some good places to get a coffee nearby.

I have mixed feelings about this hotel. I spent a lovely week in Rapallo in September, 2011. This hotel is situated so well in the town, and the castello and sea views from my modest balcony were amazing, but the room was quite spare and a little worse for the wear. The hotel could use a couple of coats of... More

We booked a double seaview room at this hotel and on arrival were offered a very small room on the third floor which was absolutely awful. My husband liked the view from the balcony but that was the only redeeming feature. (I'll attach some pictures). The room looked like it hadn't been decorated for decades and the bathroom was old... More

My wife and i stayed in the hotel in September 2011 as part of our Italian honeymoon. We found the reception staff to be friendly and breakfast was good. Unfortunately we only had a standard room on the 4th floor which overlooked the road. The room was too warm and the AC didn't seem to make a difference - when... More

Staff were friendly and helpful - receptionist phoned to check if cable car was running on day of transport strike, replaced bulb from wall light instantly. Free internet access so complaints about wi-fi bring temperamental are pointless. Decent breakfast and staff dealt efficiently with any requests. Single room was reasonable size although balcony small. No problems with water pressure and... More

Stayed here for 7 nights. Unlike other reviewers we found the staff quite friendly. This is a 3 star hotel and many aspects are of that grade but it deserves a 5 star for views and location. Rapallo is an excellent base for this area and the hotel is about a 5 minute walk to the bus and train stations.... More

We had room 103, a superior room with sea view on the first floor. It was a good size room with a large bathroom, separate shower, walk-in closet and a huge terrace with two lounge chairs, pads and a table with three chairs. It was very hot and humid while we were there and the staff were great about supplying... More

Where do I start with this hotel...besides the fact the woman on the front desk is the most rude woman I have ever come across and this hotel is the worst hotel in Europe. We booked and paid for a triple room but when we arrived there was a sorry excuse for a fold out bed. When we asked for... More

Cons - lady at the front desk was terribly abrupt & unhelpful. Not just to us but other guests we spoke to out at dinner by chance - triple room booked no mention of small uncomfortable fold out - asked politely to move rooms was told "this is Europe" - we got to breakfast at 9.30am an hr before it... More