This very large establishment has idyllic rooms, ours had a sea view and decor of the old italian style. The staff are excellent and very helpful, breakfast was a delight as was the Easter buffet. The hotel has a calm ambiance with a smile. The spa area is ok too but was too cold to swim outside in April. Free...
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We stayed fro 7 nights from 18th May in a sea view room with balcony. The room was comfortable and housekeeping of a high standard. The location was perfect, a short walk into Rapallo. The bar and restaurant were well appointed and the food delicious. We enjoyed the outdoor and indoor pools and had a nice massage in the spa....
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Dear Guest,
Please let us thank you for writing your comments on the occasion of your recent stay with us.
We are delighted to hear that you enjoyed the experience of being our Guest during your stay.
Furthermore, we would like to inform you that we have taken good note about your remarks as your comments are very precious to...
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We stayed at this hotel for one week in early May. The staff were excellent and offered us another room when we did not get a good night's sleep . Staff could not switch on the air-con yet but we found it very warm and opening the balcony doors meant a lot of traffic noise. We moved to a much...
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Dear Guest,
We thank you for your comments written on the occasion of your recent seven night stays at the Excelsior.
We are delighted to read that you appreciated the deluxe room offered you in alternative to the room booked, with a beautiful view on the Rapallo harbour.
Furthermore, we are sorry you did not fully enjoy our Buffet Breakfast,...
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There are very few rough edges at the Excelsior. The place is immaculate and rooms are well appointed, some with a sea view. The lobby area is large, although on a single floor with no central staircase, which robs it of an element of grandeur. There are still plenty of areas to retreat to and read a book or enjoy...
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Dear Guest,
We thank you for your comment written on the occasion of your recent stay at the Excelsior.
We are delighted that you enjoyed your stay appreciating above all our lobby, the Beach Club area with the infinity pool and also your meal in the Lord Byron Restaurant.
Hoping to welcome you back again in Rapallo, we thank you...
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A fantastic hotel in a beautiful part of Italy. Well worth the trip from Milano. Views to die for, one road to possibly die because of, but all in all magnificent
Perdsonally I do no think this hotel deserve 5 star, maybe in the old times !
Rooms are good size, however the furniture & upholster very old and tired. Bathroom in desperate need of a refurbishment ! I can't believe that a 5 star hotel can offer a dirty curtain as for a shower box ??? I was also shocked...
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Dear Guest,
We thank you for taking the time of written your review about your stay with us on the occasion of an event in our hotel you attended together with other participants.
First of all we would like to inform you that in Italy hotel ratings are determined by a national institution after a full property inspection and they...
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I have just returned from a short stay at this lovely hotel. The views over the coast are beautiful,
we had a room with a view over the sea with a small balcony and we loved just looking out at the view. The room wasn't huge but it was well appointed and housekeeping was excellent. I had a medical problem...
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Dear Guest,
We are delighted to hear that you fully enjoyed the experience of being our Guests during your stay in Rapallo appreciatingabove all the views, also from your room.
We still are awfully sorry about what happened to you during your stay and we hope that now you feel better, please note that we passed your appreciated thanks to...
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My husband and I stayed here for 5 days in November and it was wonderful. The hotel was almost empty and they upgraded us to a room with a balcony overlooking the ocean, In the winter it was a great value. We felt like we were royalty. The location is just beautiful over looking the water and local marina. It...
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Dear Guest,
First of all we thank you for your precious comments on the occasion of your stay at the Excelsior Palace last November.
We are delighted to read that you enjoyed our property and its position, Rapallo is really a very strategic town near Potofino and the Cinque Terre.
Furthermore, we are happy to hear that you appreciated your...
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I have been a loyal client of this well located hotel since many years, both for business and leisure. Never been disappointed. I have had seminars, sales meetings, vacations, business lunches and dinners and I find the overall quality of the hotel absolutely outstanding. I will keep on checking in! Plan your time for a long breakfast: the view (and...
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Dear Guest,
We thank you for your positive comments on the occasion of your last stay at the Excelsior last month of October.
We are delighted to read that you are a repeater Guest and you always love our property during
your business and leisure stays appreciating also our restaurants and the conference centre.
We thank you again for your...
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They enticed us here in the winter with an extremely cheap price, but they treated us just like someone paying 500 euro/night in the summer. It is not unheard of for hotels to offer such cheap deals, and then sting the customer with extra charges on their credit card - but not here, we paid the rate booked online, and...
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Dear Guest,
We thank you for your positive comments written on the occasion of your weekend of stay at the Excelsior at the beginnng of the year.
We are delighted to hear that you fully enjoyed the experience of being our Guest appreciating the property and its view, as well as the town of Rapallo.
Furthermore, you were rightly lucky...
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