i think it is not a hotel maybe room renting there is a "like" reception desk. but you must to look for to find no sign. hotel stuff is too rude. only nice thing for hotel is situation. More

We booked one night in Palma Residence through Venere.com and although the latter company have responded to complaints, they waive any responsibility and have not achieved anything with the operator. Booking was fine, and although it was not easy to get through the property gates (no response to the call bell from reception) when we managed to walk through as... More

Note: this is a review of another nearby hotel owned by this company, the Galaxy - we were switched there from the main Palma Residence property because of a problem with hot water. We stayed one night to catch a flight the next day. The management were certainly friendly, but we never got to see rooms in the main property...... More

My girlfriend and I stayed here for a quick overnight stay at the end of a 2 week trip to Europe. We picked this hotel because it was close to Termini station and it was cheap. What we didn't realize is that there are about 15 hotels near this one that I'm sure would have been a better choice. When... More

Just in front of Roma Termini Central Station is the perfect spot for everything. The Reception was very friendly.Just a remark the ring buzz was a bit annoying during night.They should change it or install another system. More

We are not the guys, who complain on the service, but this place was something extraordinary. First of all it was pretty difficult to find the place, because there is no any signboard on the building. The second surprise is that the receptionist doesn’t speak English at all… literally… on every our question asked in English we’ve got the answer... More

Room was quite small. Smaller than appeared on Internet. Room and bathroom was very clean. The service level at the front desk was non-existent. Wifi not working. Wouldn't stay again, but was very close to Termini. More

Same experience as many here. Taken down the street to 2 star angelica residence. Forced to pay cash, and when I pointed out the sign on the window that said cards accepted, was told the "machine" was broken, but apparently nowhere to be seen. Bed and breakfast here means you pay for bed, then pay for breakfast. Black mold in... More

Cons: 1) Booked this hotel because it was only 3 blocks away from Roma Termini. However, when we got there, they told us that our hotel was in a different building. Another 4 blocks away! It was a large building which included rooms from other hotels that were owned by the same people. Nowhere on their website does it say... More