On October 11th, my friend and I arrived at the Hotel Marco Polo in Rome Italy, after an all-night flight, a train trip into Rome and a long walk to the hotel because we got lost. All of this was undertaken dragging a large suitcase because our stay in Rome was followed by a 12 night cruise. In retrospect, I... More

My friend and I had a confirmed reservation but when we arrived, we were told that it had been rejected by our credit card company and the hotel was full. Diego then told us he would try to find us another room. Well, he did at the same confirmed price. We found out later that he put us in a... More

First of all I want to mention the excellenat room service. Towels and bed sheets are replaced daily. The crew was kind and proffesional. Thanks alot!

My girlfriend and I stayed here a couple of years ago and picked it purely because it was close to the termini station and was cheap. We expected when we found the street to be looking for a hotel but after walking past it a couple of times we noticed a sign on a wall saying hotel marco polo -... More

Hi. I stayed in this hotel one week and I want to say that they have very good staff, especialy Gianni. If I come again I'll stay at Marco Polo. He is very polite, knows how to please tourists. Thank you for your understanding and good attitude.

We were very disappointed by this hotel. As another reviewer mentioned, the entrance to the building is a dodgy, dark-ish corridor leading to a very small, exposed elevator that can barely carry two people. There are about 4 hotels in the complex. We arrived early and were told that our room was not ready, The reception area was nice and... More

Just returned from the Marco Polo with my wife, we stayed for 3 nights, We arrived at Midday on Monday. We found the hotel very easily and quickly from the Termini it's literally a 1 minute walk. Upon arrival to the hotel were were treated by a cool (as in not hot) main foyer to about 3 hotels in this... More

This hotel is very close to the Rome Terminal. It is located on the 3nd floor. The elevator is very tiny. If you have a bigger suitcase, you might need to lug it up by yourself. The room 306 was clean, decent size, and the bed was very comfortable. It has a mini fridge and a safe in the room.The... More

When we arrived we were told our reservation could not be found and they charged our credit card for all 3 nights and sent us to another hotel that was not comparable at all - dirty, clogged sink and no sheets on one of the beds! When we complained they said they could not refund our money. This seems to... More