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BEST WESTERN Premier Hotel Royal Santina

4.0 of 5
Via Marsala 22, 00185 Rome, Italy
Hotel amenities
BEST WESTERN Premier Hotel Royal Santina
Ranked #350 of 1,287 hotels in Rome
4.0 of 5 stars 218 Reviews
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218 reviews from our community

    Trip type
Traveller rating
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Date Rating
Babylon, N.Y.
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 January 2012
9
people found this review helpful

We stayed at this hotel for 2 nights prior to a cruise departing from Civitavecchia. The hotel was very close to Termini Station. We arrived at FCO, hopped on a train and were at the hotel in a short time. The hotel was clean, modern, and included a free breakfast. The location was great and provided lots of travel options... More

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
21 February 2012

Dear sped123311, We wish to thank you for your nice review. Hoping to see you again soon we remain, Yours faithfully. Cinzia Booking Department Best Western Premier Hotel Royal Santina Roscioli Hotels Group - Rome More

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 January 2012
5
people found this review helpful

We had a blast at this hotel! the Staff were very helpful, courteous, happy to help overall. We enjoyed the company of the bartender after a night out on the town one evening and he was happy to hear our stories of what we'd seen that day!

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
21 February 2012

Dear MelissaP536, Thank you, we are looking forward to your next visit to Rome. Arrivederci. Best regards. Cinzia Booking Department Best Western Premier Hotel Royal Santina Roscioli Hotels Group - Roma More

Central Valley, CA
Senior Contributor
48 reviews 48 reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 9 December 2011
4
people found this review helpful

I found the property to be most adequite. The room was clean, comfortable, quite, and pleasantly differant. The contemporary styling with mood lights was a refreshing change from the typical drab hotel room. The staff was friendly but not over bearing. The breakfast buffet was good and certainly pleantiful. Because of the lack of consistancy of the Best Western brand... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
21 February 2012

Dear calflyer80, thanks for your kind review. We are very glad to read that you enjoyed your stay at our hotel and changed your mind about the Best Western brand, so welcome in the Best Western family, we hope you'll come back soon to visit us. Best regards. Cinzia Booking Department Best Western Premier Hotel Royal Santina Roscioli Hotels Group... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 December 2011 via mobile
1
person found this review helpful

We stayed in two rooms. One was a shocker. You could not turn the heat down to below 25C. On the second complaint, I was told it was a known problem for the rooms at the front of the hotel. Our children stayed at the back, and their room was perfect. Such a pity as the rooms layouts and ceanliness... More

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See 3 more reviews by Peter D for Rome
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
21 February 2012

Dear Peter D, thank you for taking your time in reporting the problem you have suffered during your stay with us. All comments either positive or negative are important for us to understand what needs to be improved. We would like to thank you also for having expressed your satisfaction about the other services our property provides, such as the... More

nes-ziona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

Service=Excellent Value=Excellent Sleep Quality=Excellent Cleanliness=Excellent Location=Excellent Rooms=Excellent the stuff=Excellent

Was this review helpful? Yes
Direzione_Universo, Guest Relations Manager at BEST WESTERN Premier Hotel Royal Santina, responded to this review
30 January 2012

Dear alexhaimo, Thank you for having been our guest. Hope to have the opportunity to see you soon. Our warmest regards. Cinzia Booking Department Best Western Premier Hotel Royal Santina Roscioli Hotels Group - Rome More

Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 November 2011 via mobile
2
people found this review helpful

This place came recommended to us by an Italian friend . She stays here when she visits Rome. Location is across from the Roma termini. But to get to the main attractions you have to walk (which we did) or grab a taxi. Rooms are ultra modern and our son loved the mood lighting. Extremely clean and roomier than most... More

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See 2 more reviews by mdcwilson for Rome
Modena, Italy
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 24 November 2011
2
people found this review helpful

pro: excellent rooms with all kind of comforts: newspaper, pillow of choice, space, free wifi, bath tub and rain shower, use of bathrobe and slippers. Best of all: l'occitane beauty products. Very luxurious feel to this stay. Good breakfast with fresh products. Although coffee came from a machine it was good. Excellent location right next to Termini station (although area... More

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See 3 more reviews by squizz20 for Rome
RoscioliHotels, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
1 December 2011

Dear squizz20 We are very pleased to read you have appreciated our hotel and services and that your stay was comfortable. Thank you very much for your nice review. Thanks also for the comment regarding our restaurant, we are glad when our guests share with us their impressions and advices, that's very important in order for us to acknowledge what... More

Munich, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Washbasin and shower clog up. It took two days to solve the problem. Modern design of the room but no privacy, at least for the toilettes which are separated from the room by a simple sliding glass wall. Breakfast buffet is plentiful but "espresso" and "cappuccino" are from a press button machine with the quality you can expect from such... More

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RoscioliHotels, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
21 November 2011

Dear Olivier B First of all we would like to apologize for not having satisfied your expectations. We are very sorry to read you did not like our new rooms style and breakfast offered. However we would like to thank you for having reported your disatisfaction, all comments either positive and negative are important as they help us to focus... More

San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

First off the hotel is extremely well located - across from Termini. Easy access to the airport, subway, long distance trains, cabs, organized tours and the hop on hop off buses. Completely safe area.The hotel was totally renovated quite recently. Very modern style rooms including mood lighting. The rooms are well soundproofed. Everything inside the room is new & worked... More

Was this review helpful? Yes
RoscioliHotels, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
3 November 2011

Dear Jetset707, We feel flattered to be defined an excellent choice and we thank you for the nice words spent about our hotel. We are very content we have satisfied your lodging needs and expectations and we thank you for having chosen our property to spend your holidays in Rome. We will be pleased to welcome and serve you once... More

San Diego, California
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

Hotel is modern with colored lights in the rooms. Bed was nice, bathroom large by european standards. Our room overlooked the quiet "smoking" courtyard, but there was nobody there so it was especially peaceful.

Was this review helpful? Yes
RoscioliHotels, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review
3 November 2011

Dear jimmythec1, thank you for th nice comment and also for the precious and useful advices you've given to anybody who is planning to book our hotel and likes to find peace and quietness right in the centre of town. We wish there'll be another opportunity to welcome you at our hotel soon. Warmest regards. Cinzia Booking Department Best Western... More

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Additional Information about BEST WESTERN Premier Hotel Royal Santina

  • Royal Santina Rome
  • Royal Santina Hotel
  • Royal Santina
Address: Via Marsala 22, 00185 Rome, Italy
Price range (per night):* 143 AUD - 294 AUD

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BEST WESTERN Premier Hotel Royal Santina
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