We must share our great trip to Italy. At this Sheraton the staff was the best. Sabrina in the restaurant was GREAT. Serena at the front desk treated us great and spoke perfect english. The bartender in the lobby bar was GREAT his first initial was A. and he was working with Anna who spoke spanish, english and italian, she... More

Spent three days with my entire family. It is not always easy to please three kids and a wife who has a phd in complaining!...but they did it.Great service and a top of line facilty ..with a very good shutle service to the airport. Will go back when in Rome!

While the hotel was nice and had a convenient shuttle service into the city, the front desk/concierge service was the worst I have ever had at a Starwood property. When I asked them to set up a tour guide for the vatican they said they couldn't help me and that I needed to book one online from their business center.... More

I recommend this hotel for anyone WITH a car in Rome (it is outside the city on the ring road). We use this hotel regularly for our overnights when departing from Rome FCO on an early flight and It is VERY convenient for that purpose. We have also stayed several times with large family groups as a base to visit... More

Not a simple hotel to pass comment on as it is split into three parts which are connected with a mini bus shuttle. We had an executive room in Hotel 2 which was very good...nice lounge area, comfortable 'King' bed and spacious bathroom with a seperate shower. The TV, while being a good size wide screen had a very poor... More

I usually prefer the Starwood brand, but this hotel does not meet the Starwood standard. It is far enough from the Rome airport that there is no shuttle available but is also far from the city center. They have a shuttle bus, which is nice but it has inconvenient times and my husband and I inadvertantly got on the wrong... More

I have been staying in this hotel for the past 10 years since I travel by car and this hotel has easy access and free parking. Over the years, the hotel has grown and it has 2 new buildings. Unfortunately, with the increased size, the service and the restaurant have got worse, especially if you are located in one the... More

It was a nice place , excellent accomodation and activities. It is far off from city with no public transportation. It does not allow to explore city especially at night.

The Sheraton boasts its "Sweet Sleeper Beds". I had a rock hard mattress barely improved by sleeping on the duvet and wrapping it over like a sandwich. The pillows were rock hard as well and when I complained nothing happened. I called housekeeping for a bathrobe and they came with two towels. The walls were paper thin and I could... More