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Best Western Ambra Palace Hotel

4.0 of 5
Via Principe Amedeo 257, 00185 Rome, Italy
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Hotel amenities
Best Western Ambra Palace Hotel
Ranked #409 of 1,261 hotels in Rome
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454 reviews from our community

Traveller rating
    125
    209
    74
    31
    15
See reviews for
Families
68
 
Couples
142
 
Solo
18
 
Business
30
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leeds
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

We stayed here for 3 nights on a short break to Rome. It's a convenient location, near the termini and a metro stop. The area isn't great after dark though. We were looking for a bar to get a drink but none close to the hotel so we had drinks in the hotel bar, which is fine with friendly staff... More

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 May 2013

We have seen mixed reviews of the hotel rooms. My recommendation will be to book for luxury rooms and you'll be fine. The location of the hotel was very convenient – it is 10 min comfortable walk with luggage from Roma Termini station. The nearest Metro station (Vittorio Emanuel) is less than 5 min walk. The main neighborhood street is... More

Was this review helpful? Yes 1
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
22 May 2013

Dear Sir, thank you very much for your good review and kind words. I am very pleased to forward your comment to all of our staff. I hope to welcome you and your family back in our hotel very soon. Best regards. More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 15 May 2013

Just had a 3 day stay in Rome. Stayed at the Ambra Palace. The hotel was nice, the rooms were spacious and the staff very pleasant; however, I was not prepared for the surrounding neighborhood. Although it was only a few blocks to the Coliseum it was in a very ethnic neighborhood that felt like "little India". I love India... More

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RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
16 May 2013

Thank you very much for your positive comments about the hotel, I am sorry you have problem with the multiethnic neighboorhood of the hotel. Consider anyway the area is well served from public transportation and the Esquilino is one of the most ancient areas of Rome. Here live and work Indian and Chinese person like in every big city in... More

Ottawa, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

I stayed there and loved it. The room was clean, quiet, spacious and well decorated, Staff was helpful and gave us advice and directions. It was located close to the Termini train station. We were able to us the city buses, as we would choose the ones that were marked Termini. They served us the best breakfast we had in... More

Was this review helpful? Yes 1
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
16 May 2013

Good morning, thank you very much for your kind words, I am very pleased you had a pleasent stay in our hotel. Hope to welcome back you very soon. Best regards. More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 April 2013

We were looking for a decent hotel with easy access to the main attractions, and hotwire had a mystery deal: For 4 nights we paid roughly $400 usd for a 4 star hotel within 0-2.5 km of the city center of Rome. We were put at Best Western Ambra Palace. The pictures found online didn't look very nice, but I... More

Was this review helpful? Yes 2
See 4 more reviews by hluu03 for Rome
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
16 May 2013

Dear Madam, we read your comments, and we are sorry for all the problem you had, we want just to remark we assigned the kind of room you purchase, so I suggest to read more carefully when you choose a mistery deal. To apologize for the problem with shower we move you in a classic room for free and I... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2013

I very much enjoyed my stay at the hotel. The rooms were comfortable and clean. The breakfast selection was great, and the breakfast staff was very conscientious about providing for your needs. The staff, in general, did an excellent job in taking care of any special needs and requests. The staff was very knowledgeable about Rome and were more than... More

Was this review helpful? Yes 1
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
2 April 2013

Thank you for completing the survey regarding your recent stay at our property. I read your positive comment especially for what concern the breakfast and the hotel staff this encourages us to keep on trying to do our best and improve the quality of service. I am very pleased to forward your kind words to all of our staff. I... More

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 March 2013

Ambra Palace was great value with very helpful staff. Free wifi and everything you need in the breakfast buffet. The hotel is well located between metro station 50 metres away and Roma Termini a 5 minute walk. Also a pleasant walking distance to the Coloseum etc.

Was this review helpful? Yes 2
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
25 March 2013

I thank you for completing the survey regarding your recent stay at our property. I read your positive comment and this encourages us to keep on trying to do our best for our guests. I hope you will be with us in the future and thank you again. Kind regards. More

Falmouth, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 March 2013

This was a birthday treat for my partner and I was aprehensive about where we would be, having never been to Rome before. You are spoilt for choice with the breakfast, there is everything from bacon, scrambled eggs, toast, croissants, fruit, cheeses etc. The list goes on, so if you find something to moan about then you must be very... More

Was this review helpful? Yes 1
See 3 more reviews by QuietMan52 for Rome
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
25 March 2013

Good morning, I thank you for completing the survey and for your kind words for our hotel and staff. I read your positive comment and this encourages us to keep on trying to do our best for our guests. About the problem with your room, we try to do an ongoing maintenance but sometimes something go wrong. We are going... More

lancashire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 March 2013

Returned last Friday from 4 day trip to Rome the Hotel was not in nice area ,but was well situated for trains ,trams ,and hop on hop off buses also Metro When you entered hotel it was like an oasis , It was lovely ,the staff very helpful , carried bags to room ,pleasant little bar area and you could... More

Was this review helpful? Yes
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
25 March 2013

Goodmorning, I thank you for completing the survey regarding your recent stay at our property. I read your positive comment and this encourages us to keep on trying to do our best for our guests. As you well noted the hotel has a good location for public means because we are very next to the main railway station of Rome,... More

Wales
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 25 February 2013

Stayed as part of a group tour for a Six Nations rugby match. We were all well looked after and nobody had any complaints. The quality if the breakfast buffet was superb, hot bacon, scrambled eggs and mushrooms with a continental cheese and cold meat selection as well as lots of fruit, pastries and cereals which set us up for... More

Was this review helpful? Yes 1
RobertoCri, Direttore at Best Western Ambra Palace Hotel, responded to this review
26 February 2013

Dear Sir, I thank you for completing the survey regarding your recent stay at our property. I read your positive comment especially about the breakfast service. I am going to forward your kind words to our Food&Beverge department. I hope you will be with us in the future and thank you again. More

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Hotel Summarization (Beta)

What travellers say

  • Very clean(8)
  • Front desk staff(3)
  • Termini station(3)

Additional Information about Best Western Ambra Palace Hotel

Address: Via Principe Amedeo 257, 00185 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#163 Luxury Hotels in Rome
Price range (per night): 107 AUD - 248 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Best Western Ambra Palace Hotel is a prestigious 4 star hotel, result of a complete renovation of an elegant building dating back to 1850; it is located in the Esquilino neighborhood, a few steps from the main train station (Roma Termini), San Giovanni in Laterano Cathedral, Santa Maria Maggiore Basilica, Opera Theatre and Vittorio Emanuele subway stop. Colosseum and Spanish Steps are only few minutes by subway from the hotel. ... more   less 
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Also Known As:
Golden Tulip Hotel Rome
Golden Tulip Rome
Rome Golden Tulip
Ambra Palace Rome

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Best Western Ambra Palace Hotel
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