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TOP Hotel American Palace EUR

4.0 of 5
Via Laurentina 554, 00143 Rome, Italy
Hotel amenities
TOP Hotel American Palace EUR
Ranked #760 of 1,260 hotels in Rome
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519 reviews from our community

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Traveller rating
    42
    132
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Date Rating
Krsko, Slovenia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

The hotel is across the street from the metro station so we could get to the city center in just half an hour, the food and drinks were good (even cappuccino from the machine was great), however none of the staff spoke English. We could hardly get the check-in done. Also, the only place to park your car was by... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 April 2013

This was a beautiful hotel located right off the last Metro B stop (Laurentina). Even though I was early for check in time, my room was ready - which was much appreciated. The receptionist was able to provide good directions into the main center (the Colosseum). My room looked out over the street, but was very quiet and beautiful. I... More

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Lisbon, Portugal
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 31 March 2013

The stay in the American Palace was really pleasent starting with the confort of the hotel. Located near a metro station that goes directy to the center of rome (Colosseum and Termini). The breakfast was really complete and the rooms were very clean, all to be expected in a 4 star hotel that turn out to be chep (about 45... More

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See 3 more reviews by Barata_16 for Rome
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review
2 April 2013

Dear Barata_16, Thank you for your kind review and to have chosen our American Palace for your Easter in Rome! I am delighted to read such a gleaming report about our Hotel, and facilities. I have shared your review with my whole team. We are very much grateful for your compliments! It is our goal to consistently provide customer satisfaction... More

Oslo, Norway
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 26 March 2013

I stayed in this hotel from 21 - 25th mars. I booked this according to their picture on the nettside, i arrived at the hoetel at, 12:30, i knew that check inn was at three o'clock. Så i left my luggage, and went to explore the nearby. When i came back, the first message "your room madame is not ready",... More

Was this review helpful? Yes 2

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Ramallah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 March 2013

Rooms were nice but very small. Location is a bit far away from Rome's attractions but we didn't have a problem as we had a car. The outdoor garden was very beautiful. Staff were ok. The worst experience in this hotel was the breakfast!! The hotel was more of 3 stars than a 4 stars. But was a great value... More

Was this review helpful? Yes 1
Brasov, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 February 2013

Considering the price we paid ( 33 eur / double room (2 persons) / night, breakfast included ), it`s a very good choice. The metro it`s 5 minutes walking and it takes you to Colosseo station in 20 minutes. The breakfast is fine, the staff is friendly and the rooms are clean. The rooms are very small and NOT soundproof... More

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gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review
5 March 2013

Dear Tr4vel_Agent First of all I would like to thank you for your review regarding your recent stay with us. I regret to be informed that your stay did not come up to your expectations. As we really want our guests to feel at home and to be able to move around independently, we normally provide at check in full... More

Roma
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 February 2013

It is a 4 star hotel for trimming and courtesy while a 2 star hotel for rooms and services. Rooms are small, bare but clean enough. Windows and furniture are at least 25 years old. The bathroom has basic elements, nothing peculiar. Lifts are old style, very small. This hotel offers a very good value for money but it is... More

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gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review
5 February 2013

Dear Mr "Reikov", Thank you for taking the time to share with us your feedback on your recent stay! We are sorry to read your disappointment and experience about some issues during your stay with us. First: our breakfast that judging by the feedback of other guests during last weeks and glowing reviews on Tripadvisor is actually judged as rich... More

Sarajevo, Bosnia and Herzegovina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 January 2013

The hotel is located on the last metro station Laurentina and it is easy to get to the center. , The breakfast is very good with excellent choice. Close to the hotel there is a supermarket Carrefour. Rooms are clean, the staff very friendly, nice atmosphere.

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review
5 February 2013

Dear Mr "Amircaus", Thank you for taking the time to share with us your lovely feedback following your recent stay. We appreciate the fact that you enjoyed our services, breakfast, quality of food and Staff. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like... More

Derbyshire
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 19 January 2013

The room was of average size for 2 people. One step up into the bathroom, handrail by bath. Clean. Towels and toiletries provided. Nice garden. Good choice of "all you can eat" breakfast: fruit, yoghurts, juice, tea, coffee etc. Croissants, cakes, biscuits, cheese, ham, tomatoes. Scrambled eggs, toast. Friendly multi-lingual staff. Metro 5 mins walk. Nearby free parking. Free WIFI... More

Was this review helpful? Yes 1
See 5 more reviews by jr27Derbyshire for Rome
gruppoloan, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review
23 January 2013

Dear Guest Thank you for your review regarding your stay at the American Palace Hotel .We greatly appreciate you dedicating the time to share your experience with us. We do always our best to offer a good stay to you all and all our staff is completely orientated to our guests' satisfaction. We hope to have the opportunity to welcome... More

Helsinki, Finland
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 January 2013

Not bad at all, but I was expecting little bit more quality. The hotel is is too far from centrum, but it's located near to the Laurentina's metro station, so it's easy to go to centrum. Last metro from centrum to Laurentina departs at 2am, so if you don't catch it, you have to pay 25€ to 30€ for the... More

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See 5 more reviews by NiXNoX for Rome
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review
29 January 2013

Dear Guest, I thank you very much for your review regarding your recent stay with us. We take all your guests' feedback very seriously and we will take all the needed actions to improve our service.Our goal is to be able to offer the best quality of efficiency in our service, so that our guests could enjoy always a pleasant... More

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Additional Information about TOP Hotel American Palace EUR

Also Known As:
Top Hotel Rome
Rome Top Hotel
Address: Via Laurentina 554, 00143 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#259 Luxury Hotels in Rome
Price range (per night): 73 AUD - 312 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more   less 
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TOP Hotel American Palace EUR
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