I stayed at Bernini Bristol in September for a few days. I don't mind expensive hotels as long as they live up to the expectations but this was not the case. The staff were more or less helpful, depending on who you spoke to but overall I felt like many of them didn't really care. All of them smile politely... More

We spent 3 nights in August visting Rome. The location was very good for sightseeing. The staff were all very friendly, helpful and attentive. The room was very nice, but not 5 star. About standard amount of space and the furnishings were updated , clean and attractive. The bathroom was a standard size bathroom, but upscale. Marble and granite and... More

The first thing to note about this hotel is that it’s not really a five star hotel compared to other five star hotels in other cities around the world – four star maybe but definitely not five. Having said that, for Rome it probably is five stars. Nevertheless, the hotel building does look impressive both from the outside and its... More

The service personnel are very nice, and the breakfast buffet is excellent. The Hotel is in definite need of updating and upgrading. The rooms are dark, with very small and crowded bathrooms. The lobby needs new sofas, and the dining room carpet is threadbare and dirty.

We stayed at this hotel 3 nights because it is considered a five star hotel (expensive) and were celebrating our 40th anniversary. After arriving we called repeatedly to the desk to get our room cool. The maintenance man came and said it was just hot outside. Only the fan was blowing and it was miserable. (Outside 96) Upon departure I... More

Last month, I stayed at the Bernini Bristol for three nights as the tour manager for an American group. From my perspective, the hotel met our group's expectations very well. The staff and management were helpful and courteous to me, my colleagues and our entire group. I want to especially thank Alessandra Zampelli and Emanuela Latini of the Groups &... More

We stayed at the Bernini Bristol Hotel for 3 nights in August 2011. We had a warm welcome on arrival and on booking we asked for a nice room for our 25th Wedding Anniversary. We wasnt dissapointed we were given room 102 over looking the square and free champagne on arrival was iced and in the room. We took advantage... More

We stayed at this property as a part of a large group. When arriving, we were told to leave our bags in a certain location, and, since our rooms were not ready, they would be taken to our assigned room. When we later arrived back at the hotel, all our bags were in the room--except the bag with my laptop... More

We are a family of four ( 2 kids ages 14 & 11) and we stayed at the Bernini Bristol for 5 nights before going on a Mediterranean cruise. We had requested 2 rooms with connecting doors and were upgraded to a suite + room. We had an amazing living room in the suite and a great view of the... More