Art Suite Principe Umberto is one of the best hotel I have ever stayed in. The room was very nice and very clean, the breakfast extremely rich for an italian hotel and Flavia probably the most friendly and helpful receptionist I have ever met. The area is not exactly the most exquisite one, but this is Napoli. If you like... More

The hotel location is perfect - near to the central train and bus station, easy access. Lanka (the receptionist) is very kindly, helpfull and smile man - help us with everything information what we need :-))

The sister hotel put me in touch with this B&B, I was supposed to stay for a month but after 2 days of being terrified I left and was not refunded my money. i did offer to pay the 2 nights i stayed but was told no. I am a young female and I am not italian I think they... More

Whats good: - nice place, very helpful staff - very close to bus and train hub Whats bad: - very bad location; i know sacrificing location can give good cheap options. but this was a big sacrifice. we have adult movie theatres nearby! - having said that, center city of naples is in general a creepy place. especially if you... More

Like many people have mentioned in previous reviews, our room was not available for our first night, so the B&B put us up in their sister hotel: a four star hotel! Regardless, when we moved back to the B&B for the remainder of our stay we were completely satisfied with the room and Flavia. Our room was spacious and warm,... More

The B&B was nice and relaxing (on busy street though), it was also affordable and clean. Naples itself is a bit of a slum and not very clean, but this B&B is close to transport and staff were friendly and informative. I would stay here again, but I wouldn't visit Naples again. Parking was not avilable on-site but in a... More

Hotel was right in the heart of everything from shopping, to food and tranportation. Manager at reception knew who I was and greeted me by name the moment I arrived. The rooms were a good size and beautifully decorated. The staff was warm and courteous. They made great recommendations on where to eat & shop! I would suggest this hotel... More

I booked this hotel and when I arrived I was told that they had overbooked and told me they had another property nearby. After a 20 minutes walk in the pouring rain I was taken to an awful street and in a residential block 7 floors up, the lift was not working so we had to walk up, we were... More

Let me begin by saying Do not book this..... B&B Art Suite Principe Umberto would have you believe that it is a rather gentile and classy suite on the edge of Naple's Centro Historico, the reality could not be further from the truth. I booked this hotel through the Otel website and currently waiting for them to get back to... More