I booked this hotel for three nights (they now use WuBook) for a government business trip. As such, I reserved it with a government issued credit card. I had to cancel the trip the same evening due to changes and received cancellation notices from WuBook (I never received ANY communication from the hotel). I subsequently went back to the States... More

They kept charging my credit card, too, afterwards. Total 1500euros for one night. I had to cancel my visa card, too. The visa company is making them responsible for fraudulent actions. Venere did the booking, I contacted them but they were not that interested. Hotel is in a apartment oj 2nd floor, it's B&B, not really a hotel, hard to... More

Stayed one night worth less than hundred euros and currently they've charged over 1200€ on my credit card. Our experience has been very much alike the review below. I cancelled my credit card as soon as I noticed this but until that they took 1200€ as fraudulent transactions. We made the booking via a booking site (venere.com). When contacting them... More

We recently stay here for our honeymoon and we wish we never did. We were promised free Wi-Fi which we never received as the internet service was broken. We were advised on the day of check in that it would be fixed by 5pm. By 6pm we went back to reception to follow up and was advised that it would... More