After reading some of the reviews of hotels in Naples i was starting to wonder if there was anywhere worth staying or anywhere that offered a consistent level of service. The Excelsior is what you'd expect, a top quality hotel with charming, helpful staff, amazing tranquil views which can be enjoyed from some rooms and at breakfast which is held... More

Great hotel overlooking Fort, takes you back in time to the grand movie star times, great staff upgraded to a corner suite, totally luxurious loved it

pros: excellent location grand, historic building lovely room with balcony charming bar and bartender cons: none!

Excellent levels of service and incredibly good value. Everything was in good condition. Great roof-top bar. Great restaurant (La Terrazza) overlooking the marina. The hotel is away from the main sites but it does provide a great oasis of (relative) peace to return to to relax and re-charge. Ottimo!!

It happen to stay at the hotel Excelsior, never again. I stayed for 5 nights and even if the room was prepaid through an agency and i showed the voucher at the arrival, the girl at the desk Oriane didn't care at all and charged my credit card for an amount of over 1000 euros!!! When i realize it, and... More

We recently were in Naples for the weekend & stayed at the Hotel Excelsior. Our stay was fabulous. The hotel was old world luxury and charm. It was gloriously elegant and its setting, right across from the Bay of Naples, and the Vesuvius, was captivating. Rooms were large and spacious. The hotel staff was very friendly and accommodating. Breakfasts were... More

My husband and I recently spent two nights here and enthusiastically recommend this hotel. The hotel itself is lovely in the manner of grand hotels...think the Gritti, the Ritz in Paris,the Peninsula. More than that, the service was exemplary, particularly the front desk, but everyone really. The breakfast room was elegant, and the bar, cosy. You kind of expected to... More

We originally planned to stay 3 nights here, but returned for 3 more after cutting a side trip to Sorrento short. The hotel is very quiet, in both decor and noise levels. We had a lovely terrace overlooking the harbor, the Castel and Vesuvius. The sheets are linen, something I've never seen in a hotel before. The breakfast is served... More

My husband and I selected to stay at the Hotel Excelsior after watching "Journey in Italy/Viaggio in Italia" a film about Naples in which the main characters stayed at the Hotel Excelsior. To our delight we found the hotel still in operation and we would have been very happy even if the Hotel Excelsior was just a faded version of... More