The staff were very accommodating, friendly and nothing was a bother to them. What a great location. Right by the sea and in the 'quieter' area of Benidorm on the Poniente side. I would DEFINITELY recommend this hotel. Breakfast was great and free wi-fi in the bedroom too.

Stayed at Hotel Bilbaino on 20-24 March. Hotel is very old but has a beach front location and is very clean and tidy. We had our room cleaned every day and had clean towels too. Reception staff speak English and are very helpful. We did not eat in hotel as menu was mainly Spanish and waiter served (not buffet) but... More

I purposely picked this hotel, primarily for it's location. It was a good decision. The Bilbaino is the oldest hotel in Benidorm & as such, is right on the doorstep of the "Old Town" & it's charming, narrow streets, with great atmosphere & an array of shops & tapas bars. It has a real Spanish feel. The hotel itself, is... More

We were travelling as a party of 6, (3 couples) for a long weekend to coincide with the Fiesta, and could not have found a better place to stay. The reception staff were both friendly and helpful at all times, and I cannot understand the negative comments from 'Montigobay' on this site. Regarding menus in spanish, what a surprise! You're... More

Hotel was not very user friendly to Brits, menu for the restaurant was only in Spanish-I asked why and was told by staff "we do not need it in this hotel, I will tell you what is written!" very rude. Booked double room-got twin beds, balcony was crumbling, room was right above kitchen asked for different room-no way were they... More

Perfect location, step outside the front door onto the promenade and beach and 2 minutes from the old town. I requested 4 twin rooms facing the sea which were allocated on arrival. The staff couldn`t have been more accommodating during our 4 day stay. If you need a high powered hair dryer, I suggest you take your own.

A group of 5 adults stayed here for 2 nights in July. My husband and I had room 501 on the top floor overlooking the promanade and beach. Room was very large with twin beds and two pull-down beds as well. Bath rooms as quite small, but adequate with a few sachets of shampoo, gel etc. Flat screen TV and... More

The location of this hotel was great for a relaxing holiday, literally step out of the hotel and on to the beach and one minute to Old Town, about 15 minute walk along the beach to the new Town. We had a seaview room which was lovely. The room was basic but very clean, the maids came in every day... More