Another great holiday in Benidorm thanks largely to the wonderful service received from this hotel. With its suberb location just 5 minutes from the action in old town...great food, always well presented and staff that really understand the term 'customer service with a smile' Rooms are large,comfortable and quiet thanks mainly to carpeting throughout.(None of that clattering of stilettos' overhead)... More

I arrived at the hotel on a nice sunny April's afternoon and received a very warm welcome from Eliana at reception and later in the stay very cheerful service from Jose Carlos who is also at reception.I was well pleased to get the room that I had requested. The reception area is like the atrium of a cruiseship and has... More

Went to this hotel for a weeks stay in April (8-15/04/2013). Must say this hotel is the best in Benidorm. Having stayed at quite a few this is simply the best and a fabulous location.The staff on reception are wonderful and nothing is too much as are the rest of the staff at this hotel.They made our holiday fantastic. Everything... More

This is our second stay at the Victoria this year from 15th - 24th April. We also stayed there in January and have stayed there many times before over the years. We wouldn't dream of staying at any other hotel in Benidorm. It is one on it's own - classy!! The staff, the rooms and the dining room and other... More

This is the better of the two hotels The rooms are better than the royal a lot more space It also has two sinks in the bathroom so if your there with your partner there is no waiting about to get in the bathroom Food is the same good choice Staff very good Very clean Excellent location

since my last review I have just come back and the hotel has been taken over and it has improved room cleaning good and bed changes food was good the new owners seam to be changing new large flat screen tv with English bbc itv ect we will be back soon the rooms are larger than most hotels in Benidorm

We had a lovely, well appointed room high in the building - panoramic view of the entire Levante area, the Sierra Helada and the sparkling Mediterranean. The dining experience was a joy - always something well presented, fresh and tempting. For sheer value, I couldn't recommend this place more highly!

We have stayed twice now. The hotel is great. The Food is great and the rooms are good and clean. Great TV channel choice. Rooms modernised with flat screen TV's. All round brilliant. However, the pool area is getting a little in need of renovation. Rusty railings, Rotten wood under a drinks machine outside-supporting it (looked as if it was... More

My daughter and her two children aged 8 and 12 and myself stayed here for 4 nights from 7th April, and were absolutely delighted with the accomodation One large bedroom with twin beds plenty of room. Tea and coffee making facilities, A 32" flat screen tv showing the BBC and ITV programmes and disney channel as well as English news.... More