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Hotel Benidorm Plaza

4.0 of 5
Via Emilio Ortuno 18, 03501 Benidorm, Spain
Hotel amenities
Hotel Benidorm Plaza
Ranked #63 of 198 hotels in Benidorm
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154 reviews from our community

Traveller rating
    46
    53
    36
    11
    8
See reviews for
Families
33
 
Couples
74
 
Solo
7
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
kent
1 review
4 of 5 stars Reviewed 21 May 2013 NEW

we stayed at the benidorm plaza for two weeks from the middle of april until the end of april on full board basis.. overall it is good value for money but in terms of entertainment, it isnt as advertised on thomson, it is just a load of rubbish to be honest. the food was nice but at times it was... More

Was this review helpful? Yes 1
Glasgow
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 16 May 2013

My husband and I have just returned on 7th May from a 10 night half board stay in this Hotel. It is 12 years since we were first in Benidorm and we stayed at the other end of the resort but this Hotel is near the Old town and we preferred this location as it is quieter. Our room was... More

Was this review helpful? Yes 1
Carmarthen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed at the Benidorm Plaza for one week, April 27 May 4th on full board basis. We really enjoyed our time at this hotel. Having stayed there five years ago we were a little weary that all the rooms had been refurbished as they were badly in need of updating. We need'nt have worried, our room was decorated to... More

Was this review helpful? Yes 1
west country
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 May 2013 via mobile

Very noisy room, noisy plumbing, noisy children running up and down the corridor screaming and shouting, noisy doors slamming, noise from other rooms, noise from the hotel bar, noisy music late at night !

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
9 May 2013

Dear guest, We are sorry that your impression of our hotel was "noisy" Our apologizes Anouk Petit - Assistant Manager More

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 May 2013

stayed at the benidorm plaza hotel - lovely location - on the door step of pld town - approx 5 mins walk - quite modern - rooms good - staff very friendly and helpful - all spoke english very well - chamber maid was so much fun - you heard her before you saw her - as she tends to... More

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hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
9 May 2013

Dear Sunismile So as your accounts name at tripadvisor says, we had a big smile on our faces after reading your comment. Thank you very much. We are really sorry for the bad weather you had during your stay, a good excuse to come again!! Looking forward to welcoming you again Anouk Petit - Assistant Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 April 2013

Just a quick word of thanks to all the staff at the Plaza,from Manuel and Olga at front desk,Pocio and Pepe,and all the restaurant team,Juan,The two Antonios in the bar,Anouk,who said hello at last,etc etc etc.just when you think they cannot improve on things,they have,especially the food in restaurant ,the choice at all mealtimes has gone up a gear! Well... More

Was this review helpful? Yes 1
See 2 more reviews by london-lighterman for Benidorm
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
9 May 2013

Dear guest, First of all thank you very much for your visit and for the time you have expended leaving your comment on trip advisor. A big thank you and a big hug from the whole team. Anouk Petit - Assistant Manager More

wales
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 25 April 2013

We booked this hotel for a hen party group, there was 10 of us. The hotel did not look like the pictures and the group was split after we had been told we would be next to each other. The hotel staff on the reception were very rude and totally unhelpful. This hotel was more of a 3* than a... More

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See 2 more reviews by sammod for Benidorm
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
9 May 2013

Dear Sammond First, We want to thank you for your feedback. While we wish you had a better experience. When you came the hotel was full booked, so difficult to put all the rooms together. We are sorry for this. The jacuzzi has never been closed, but you have to ask for the service at the reception, because we fill... More

sealand
Top Contributor
89 reviews 89 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 24 April 2013

about 8 yrs ago we visited rthis hotel every year in jan or march and then started going to the canaries we decided to give it ago again the flight and transfer went to plan but from check in it went downhill we were given a substandered room the bathroom had been renivated but the bedroom had not the drawers... More

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See 3 more reviews by sueflintshire for Benidorm
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
9 May 2013

Dear guest, First, I want to thank you for your feedback. While I wish you had a better experience We work hard to deliver an exceptional guest experience and it’s apparent in this case we fell short. We are sorry for that. Yours sincerely Anouk Petit - Assistant Manager More

2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 18 April 2013 via mobile

We have just returned from another great week at the Hotel Benidorm Plaza. This is our third visit in 18 months and we really look forward to coming back again. This time we took our two teenage girls with us and despite the weather not being particularly good (better than UK where it was still snowing!) we all managed to... More

Was this review helpful? Yes 2
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
25 April 2013

Dear Jerry, We can only say, thank you and thank you. We are very delighted to read your positive comments. and we really appreciate your fidelity. We all are looking forward to welcoming you again. Yours sincerely Anouk Petit - Assistant Manager More

Brighton UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 10 April 2013

Check in was efficient. Room was clean and tidy and the free wifi worked all the time with excellent bandwidth. Almost impossible to sleep in as the cleaners knocked on your door when they wanted to do your room even if you had the do not disturb sign showing and you could hear furniture being moved around in the rooms... More

Was this review helpful? Yes 1
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review
16 April 2013

Dear Steve, Thank you for your feedback after your visit to the Benidorm Plaza. About your comments about the noise, we take note and will treat them with the cleaning team. Sorry for the inconveniences caused. Looking forward to see you again at the Hotel. Yours sincerely Anouk Petit - Assistant Manager More

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Additional Information about Hotel Benidorm Plaza

Also Known As:
Plaza Hotel Benidorm
Benidorm Plaza Hotel
Address: Via Emilio Ortuno 18, 03501 Benidorm, Spain
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotels in Benidorm
Price range (per night): 115 AUD - 186 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located a few meters from levanter beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantasticculinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities the Costa Blanca has to offer. Welcome to Benidorm. ... more   less 
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Hotel Benidorm Plaza
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