Stayed at the Castilla with family in May 2012, was very pleased, excellent value for money. Lovely rooms, polite and friendly staff. Great restaurant with plenty of choice and a well-maintained pool area with reasonably priced bar. A short walk to the seafront (about 10-15 minutes). The building site next door looks slightly off-putting but there was no work going... More

We really enjoyed our stay at this hotel. It is very clean and there is absolutely nothing to fault. The staff are friendly and helpful. The food is very tasty and there is plenty of choice. The location is excellent as it is in a quiet location but is close to bars, shops and restaurants. I would definitely stay there... More

The Castilla is an excellent hotel, it is very clean and quiet and only five minutes walk from the hustle and bustle of Benidorm. The staff are all very friendly and helpful. There is a good choice of food available and the menues are varied.Pool area nice and quiet as no real facilities for children which suits us. Well worth... More

This hotel is lovely set back from the main strip and the noise but easy to walk into the centre or old town and beach. great value for money . really friendly staff throughout the hotel . Pool was quiet with no children at all in hotel. The food was great loads of choice . Would really recommend this hotel... More

just returned from another great stay at this hotel(6 times in the last 12 months) food, staff ,cleanliness service all excellent.stayed at the riveria hotel and also the 5star villiatana but neither as good as this.will be back later in year.

Just home yesterday could not wait to write this review. PAY NO ATTENTION to people who complain about this hotel.We have stayed in plenty and VALUE for MONEY the Castilla is UNBEATABLE.I can only repeat other people STAFF FOOD SERVICE CLEANLINESS POLITE HELP all GREAT.I am now going to book there for next year. VERY IMPORTANT-----BOOK DIRECT WITH SERVIGROUP---free tranfers... More

As a mature married couple we have stayed at the Castilla on eight occasions. The hotel is in a quiet but central location. Over the past three years there has been a major construction project taking place opposite the hotel. This has now come to a complete standstill so the noise associated wit this has ceased. The cleanliness of the... More

This hotel is very clean and the staff friendly.Reception staff are excellent.The food for a 4 star hotel is average and very repetative. I actually ate out at night 3 times despite being half board. The dining room staff are friendly but lax. I was there for 10 nights and not once asked for any identification on entering the dining... More

Everything about this Hotel is good.Very clean and spotless in all areas.Polite and helpfull staff. We are going again next year