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ME Madrid Reina Victoria

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Traveller (1588)
360
Panoramas (33)
Room & Suite (404)
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About

#87 of 467 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Lifestyle hotel in the heart of urban Madrid. Located next to the city’s main theatres, boutiques and nightclubs, this lifestyle hotel boasts an innovative, luxurious design reflective of the urban culture of the capital.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Rooftop bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Butler service
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Interconnected rooms available
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
VIP room facilities
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Special Offer:30 years of Rewards

Location

Plaza de Santa Ana 14, 28012 Madrid Spain
Name/address in local language
ME Madrid Reina Victoria
4,220Reviews53Q+A100Room tips

Reviews
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Veritas wrote a review 10 Mar
341 contributions185 helpful votes
Under a Melia company this hotel cannot be more than average , sorry Is looking tired , and needs an update . The TV was so far from the bed that u can't read any letters . Easy solution - buy a much bigger TV ! Is cheap The entrance looks dirty and plants are withered - buy new ones and ask ur staff to clean around the entrance to give a better first impression . They missed one day the turn down service without Do Not Disturb sign The design of the room is not hip nor luxury not original and noisy - need sound proof system . Rooms have no coffee or tea facilities which today is something normal in any hotel . Not enough plugs to charge phones next to bed and no international plugs . For an international company this hotel needs more attention ruin for international travelers Staff attentive and nice . Location very good .
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: If you have light sleep ask for courtyard rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 1 week ago
Dear Guest, Greetings from ME Madrid! Thank you for taking the time to provide feedback about your time at our hotel. We are delighted to hear that you appreciated our prime location, nestled amidst the vibrant energy of Madrid's cultural heartland. It's also gratifying to know that our staff's attentive service contributed positively to your experience. We take great pride in curating an ambience that is reflective of contemporary European culture, offering our guests aspirational experiences during their travels. Regarding your concerns, please rest assured that we aspire to maintain our establishment as a pinnacle of style and comfort. While we offer a range of room amenities, including a maxibar and coffee maker in select rooms, we understand the importance of modern conveniences and are always considering thoughtful enhancements to our guestrooms. We apologize if any aspect of our service did not meet your expectations and value your feedback as it helps us to refine our guest experience. Your compliments and critiques are both invaluable to us, as they illuminate the path towards delivering an experience that transcends mere accommodation, imbued with the spirit of the Mediterranean and the essence of being the place to be seen. We look forward to seeing you again on a future occasion. Best regards, María Fdez. de Valderrama Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RK502 wrote a review Apr 2023
Palm Springs, California147 contributions143 helpful votes
Hotel's Favourite
We spent two splendid nights at the Me Madrid Melia. We arrived after our 22-hour travel day from Southern California, and we were warmly greeted by the front desk staff as well as the very personable concierge. Two glasses of complementary cava were a very appreciated nice touch as went through the check-in process. Our room was very spacious by European standards, contemporary, well-appointed and comfortable. The hotel's location fronting Plaza Santa Ana is fantastic, with plenty of cafes and restaurants all around, and it is an excellent base to explore the many wonders of beautiful Madrid. We especially enjoyed the evening atmosphere at the Ana la Santa restaurant/bar. The DJ was spinning some superb music, and at a suitable decibel level that allowed conversation. Just a great place to chill while enjoying some lovely Spanish wine. We enjoyed the vibe so much that on our last night in Madrid, though staying at another hotel booked at the last minute so that we could squeeze more enjoyment out of magical Madrid, we headed back to the Ana la Santa for a few more beverages. We were enthusiastically greeted by the hostess who remembered us from our earlier stay. The buffet breakfast was possibly the best that we experienced during our two weeks in Spain. We fell in love with the charms of Madrid. We look forward to our return visit and we will undoubtedly choose the Me Madrid Reine Victoria as our Madrid home base.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 30 Apr 2023
Dear Guest, Greetings from ME Madrid! Thank you for taking the time to review your visit. We are delighted to hear that you were warmly greeted by our team upon your arrival, and that you appreciated the complimentary cava during the check-in process. It's also great to know that you found your room spacious, contemporary, and comfortable. Moreover, we are delighted that you enjoyed our unbeatable location in the heart of Madrid, surrounded by cafes, restaurants, and the city's key attractions. Lastly, it's fantastic to hear that you had a splendid time at Ana la Santa restaurant and bar, and that you appreciated the music and atmosphere. We hope to see you again in the future. Best regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JVG wrote a review Feb 2024
4 contributions2 helpful votes
My time at ME Madrid was off the charts! Right from the start, the crew made us feel like family. Huge shoutout to Pato at Concierge and especially Alejandro from the Aura Team – their personal touch was like a VIP experience. Big love to the Housekeeping and Room Service squad – always on point, making our stay flawless. Gotta give a special shoutout to Mamadou for not just handling the logistics but also dropping some awesome tips about Madrid, giving it that extra personal touch. And to the bosses and the whole ME team, you guys are legends! Turning our stay into something unforgettable. ME Madrid, you're at the top of your game! Thanks for going above and beyond and making our time in the heart of Madrid insanely awesome!
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at ME Madrid Reina Victoria
Responded 6 Feb 2024
Dear Mr. Rv, Greetings from ME Madrid! We are grateful for this kind review following your recent stay. We're thrilled to hear that our team, particularly Pato and Alejandro, delivered a VIP experience that felt like family, truly embodying the aspirational experiences we strive for. It's fantastic to know that our Housekeeping and Room Service teams ensured your stay was seamless, and we're glad Mamadou's insider tips enhanced your exploration of our renowned cultural destination. Our commitment is to provide a stay that transcends mere accommodation, and it's rewarding to hear that we succeeded in making your time in Madrid unforgettable. We look forward to welcoming you back. Best wishes, María Fdez. de Valderrama Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LeslieP69 wrote a review Jan 2024
Budapest, Hungary661 contributions137 helpful votes
Although the very friendly receptionist told us that we will get a twin bed room if we do not want the upgrarted room with my friend, it turned out to have a queen bed……….. It took a while for the others to check in. It is situated at a perfect spot.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 5 Feb 2024
Dear Ms Leslie, Greeting from ME Madrid! Thank you for taking the time to leave a review. We are thrilled to hear that our prime location in the heart of Madrid's vibrant cultural scene contributed positively to your stay. Our team strives to offer an experience that goes beyond accommodation, inspired by contemporary European culture and the Mediterranean lifestyle, and it's gratifying to know this resonated with you. We regret to hear about the confusion regarding your bed preference. Our range of room options, including the Style Suite and ME Suite with Panoramic Terraces, is designed to cater to various guest needs, and we apologize if this was not adequately communicated upon check-in. Please be assured that guest satisfaction is our priority, and we will review our procedures to ensure clearer communication in the future. The whole team hope that we may see you again in the future. Kind regards, María Fdez. de Valderrama Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MWB-AZ_Traveler wrote a review Jan 2024
Phoenix, Arizona28 contributions33 helpful votes
Very nice hotel with super friendly and helpful staff located in the city center. Rooftop bar has great views of the city. Also has a very nice fitness center. Lots of great restaurant and bar choices on the plaza right out front of the hotel. I would highly recommend the hotel to travelers.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 15 Jan 2024
Dear Guest, Greetings from ME Madrid! Thank you for this great review. We're thrilled that our staff left a positive impression with their friendliness and helpfulness. It's wonderful to hear you enjoyed the panoramic views from our rooftop bar, truly one of the gems of our establishment. Our fitness center is indeed a point of pride, designed to offer both wellness and pleasure to our guests. We're also delighted that the vibrant selection of dining options on our doorstep contributed to your enjoyable stay. We look forward to welcoming you back. Best wishes, María Fdez. de Valderrama Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Viviana F wrote a review Oct 2023
Florence, Italy28 contributions15 helpful votes
The hotel is really nice, perfect location for 4 days stay. The room was clean and the staff amazing, especially the Aura Team. There was a very nice lady helping us with taxi and giving us a late check out. Same for the young man welcoming us. The only thing was the smell of the ambience, it's too strong on all the areas. But anyway we will come back soon.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 19 Oct 2023
Dear Guest, Greetings from ME Madrid! Thank you for taking the time to provide feedback about your time at our hotel. We are thrilled to hear that you found our location perfect for your 4-day stay in Madrid and that our staff, especially the Aura Team, provided amazing service. Our team takes great pride in ensuring our guests have a memorable stay, and we are glad we could assist with taxi arrangements and a late check-out for you. We appreciate your feedback regarding the scent in our common areas. We strive to create a pleasant atmosphere for all our guests, and we will take your comments into consideration for future improvements. We look forward to welcoming you back soon! All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeff wrote a review Sept 2023
Austin, Texas44 contributions12 helpful votes
Nice hotel with a fantastic location and good breakfast. Rooms are nothing special but the overall experience is really nice. Can be a little loud with how late Spaniards stay up at night but you’d get that everywhere in the city. I’d stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Ask for rooms on upper levels. Lower level can be a bit noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 2 Oct 2023
Dear Ms Prima, Greeting from ME Madrid! Thank you for taking the time to leave a review. We are delighted to hear that you appreciated our excellent location and enjoyed our delicious breakfast. Our hotel is indeed situated in the heart of Madrid, surrounded by theaters, boutiques, and trendy restaurants, making it a perfect choice for exploring the city. We are also proud of our innovative Mediterranean cuisine and cosmopolitan ambiance at Ana la Santa Restaurant. We understand that the noise from the lively nightlife can be a concern for some guests. Our hotel offers soundproof rooms and earplugs to ensure a comfortable stay. For future visits, we recommend requesting an interior room on a higher floor, as these tend to be quieter. We are glad that despite this, you had a pleasant overall experience and would consider staying with us again. We hope to welcome you again. All the best, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lior Sh. wrote a review Sept 2023
Tel Aviv, Israel15 contributions11 helpful votes
+1
We couldn't ask for a better stay in Madrid. Even before checking in, Elena and the team were all super helpful and kind with making sure our arrival is as smooth as possible - letting us know if there's a chance of early check in, giving us info about the neighborhood and just being super friendly without even meeting us. When we arrived, the check in experience was so pleasant and welcoming - the staff offered us a glass of Cava to kick start our honeymoon, and gave us a little tour of the hotel all the way to our room. Now, the room we were in - was one of the best rooms I've been in in a central-location hotel in Europe. So spaceous, sunny and elegant - the balcony looking towards Plaza de Angel was just remarkable. A perfect place for a cup of coffee or a glass of wine. The staff at the ME Madrid is one of the best, most friendly and professional teams we've encountered - each and every one was so kind and helpful. I'd like to point out Elena and Alex here - you are amazing! Elena made sure our honeymoon was as fun, romantic and carefree as possible - from helping us with early check in and an unbelievable last minute save in the form of a late check out, through answering our WhatsApp messages whenever we asked for something and all the while being so kind and courteous about everything. Same goes for Alex - always making sure to have an answer for us whenever we asked. We couldn't thank you more! A few more technical details - the hotel is very centrally-located, we basically walked almost everywhere! The lobby is beautifullly decorated and is actually a small gallery showcasing ShanGay magazine through the ages. So if you're looking for a hotel in Madrid that's both central and beautiful - definitely stay here. Because apart from the wonderful hotel itself, you'll 100% be in good hands while you're there.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 18 Sept 2023
Dear Guest, Greetings from ME Madrid! Thank you for taking the time to review your visit. We are thrilled to hear that our team, especially Elena and Alex, made your honeymoon stay so memorable and enjoyable. Your kind words about their helpfulness and professionalism are greatly appreciated. It's fantastic to know that you found our spacious, sunny, and elegant room with a balcony overlooking Plaza del Angel to be remarkable. We are also glad that you enjoyed our central location, which allowed you to easily explore Madrid by foot. Thank you once again for your lovely review, and we hope to have the pleasure of welcoming you back to our hotel in the future. We look forward to seeing you again in the future. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sudhirbindal wrote a review Sept 2023
Indore, India138 contributions28 helpful votes
The Hotel is very well located, very modern. The staff is excellent and the breakfast spread is very good, a bit expensive though. There’s a rooftop bar which is nice. I have given 1 star less rating only because of the size of rooms. They are tiny with no space to move around and no place for bags. However the bathroom is nice and spacious. Nice stay overall.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 18 Sept 2023
Dear Mr. Sudhir, Greetings from ME Madrid! Thank you for taking the time to provide feedback about your time at our hotel. We are delighted to hear that you appreciated our excellent location, modern design, and friendly staff. It's great to know that you enjoyed our breakfast spread and the rooftop bar as well. However, we understand that you found the room size to be smaller than expected. Our hotel offers a variety of room sizes and types to cater to different preferences, and we would be more than happy to assist you in selecting a more spacious room for your next stay. We are glad that you found the bathroom to be nice and spacious, and we hope that it contributed to your overall comfort during your stay. We hope that you will return on a future occasion. Best regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve R wrote a review Sept 2023
Warrington14 contributions29 helpful votes
We have just returned from a weeks stay in Madrid and were so pleased we chose this hotel as our base. Ever aspect of our exepereince was excellent, especially customer service. We had contacted the hotel before our visit to say that we would be arriving early becuase of our flight from the UK, primarily to ask if we could leave our bags with the hotel, so that we could begin exploring. Upon arrival at 11am, we were told that our room was ready for us which meant we could unpack and freshen up before getting out and about. We really appreciated this and it got our holiday off to a great start. David, who checked us in, was great. He was very freindly and welcoming and did his very best to make our check-in as smooth as possible. He was as helpful as he could be. We were then escorted to our room by Elena, who explained the different facilities the room and the hotel to offer. She also set up a WhatsApp group so that we could contact her to organise excursions for us, or with general queries. We found this really useful. Her customer service was excellent. Thank you for all your help. The location of the hotel was great. It was right in the middle of the city in one of the many plazas to be found in Madrid. This meant that none of the numerous attractions were too far away and other amenities like bars, restuarants, sandwich shops etc were close by. When we return to Madrid we would not look to stay anywhere other than this hotel. Thank you for a great city break.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ME Madrid Reina Victoria
Responded 18 Sept 2023
Dear Guest, Greetings from ME Madrid! Thank you for taking the time to review your visit. We are thrilled to hear that our customer service exceeded your expectations, especially from David and Elena. It's great to know that our early check-in and WhatsApp group were helpful for you during your stay. Our prime location in the heart of Madrid, surrounded by attractions, bars, and restaurants, is indeed one of our hotel's top features, and we're glad it contributed to your enjoyable city break. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit to Madrid. We look forward to welcoming you back. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$344 - AU$610 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
me madrid reina victoria hotel madrid, sol melia madrid
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
192
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ME MADRID REINA VICTORIA: 2024 Prices & Reviews (Spain) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about ME Madrid Reina Victoria
Which popular attractions are close to ME Madrid Reina Victoria?
Nearby attractions include Calle 365 Callejón Secreto (0.2 km), The PubCrawl Company (0.2 km), and Five Mon-keys Escape Game (0.4 km).
What are some of the property amenities at ME Madrid Reina Victoria?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at ME Madrid Reina Victoria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ME Madrid Reina Victoria?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ME Madrid Reina Victoria?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to ME Madrid Reina Victoria?
Conveniently located restaurants include El Sur de Moratín, Pizzart Villa Luchana, and La Vaca Argentina Ventura.
Are there opportunities to exercise at ME Madrid Reina Victoria?
Yes, guests have access to a fitness centre during their stay.
Does ME Madrid Reina Victoria have airport transportation?
Yes, ME Madrid Reina Victoria offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ME Madrid Reina Victoria located near the city centre?
Yes, it is 0.06 km away from the centre of Madrid.
Are any cleaning services offered at ME Madrid Reina Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ME Madrid Reina Victoria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.