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All 453 Madrid hotels »

Hotel Room Mate Alicia

3.0 of 5
C/ Prado, 2, 28014 Madrid, Spain
Hotel amenities
Hotel Room Mate Alicia
Ranked #42 of 453 hotels in Madrid
4.0 of 5 stars 582 Reviews
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582 reviews from our community

What travellers say about this hotel
  • Plaza Santa(26)
  • Great location(13)
  • Junior suite(7)
  • Very nice(7)
  • Street noise(7)
  • Very good(7)
  • Friendly and helpful(6)
  • Front desk staff(4)
  • Restaurant next door(3)
  • Easy walking distance(3)
Traveller rating
    283
    233
    46
    14
    6
Only show reviews for Family (38) | Couples (331) | Business (45)
Date Rating
Baltimore, Maryland
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 19 May 2012

PROS: • Amazing Location int he middle of everything. We could literally walk to everything. Plaza Santa Ana was a super fun square, with great cerveserias! • Friendly and helpful staff • Fairly large room CONS: • Given a room without a window, and only a lightwell for natural light. Room was always very dark a dreary. • AC is... More

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See 2 more reviews by LaVieEnCharmCity for Madrid
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 14 May 2012

My daughter (thirty something) and I (slightly older) had a wonderful stay for three nights at the hotel. It was central to everything we wanted to see and although a busy location, the room was so quiet at night. The staff were friendly and very efficient. The hotel and room was to a high standard and very clean. The breakfast... More

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portland, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

We had 24 hours to spend in Madrid and we needed a hotel that was near the Prado and the train station. This hotel was right off Santa Ana Plaza and a nice walk to both our destinations. The room was small, but very nicely configured. The staff was really helpful with suggestions and the breakfast next door was perfect.

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Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2012

My wife and I kicked off our honeymoon with 3 days in Madrid, and Mate Alicia provided us with a cozy, friendly and fun location to dive into the heart of Spain! We arrived Friday afternoon from London and the staff at the desk where 'informed' and ready to great the honeymooners as we arrived. We stayed in the duplex... More

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Sydney
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 May 2012

Two nights here in a junior suite - could not have been happier. Great location, great room, good value (8 Euro) breakfast but, most importantly, wonderful staff. This room overlooked the plaza, allowed muted live music at night to go to sleep to and generally gave a small hotel feeling with a very good location. You can walk anywhere from... More

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Doha, Qatar
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 26 April 2012

I had been recommended the Room Mate hotels by a Spanish friend but did the usual search of dozens of TA reviewed properties and ended up back at Room Mate. The question was then which one: we chose Alicia as the reviews said it was on a quieter street - it is, also in a more pleasant location: on the... More

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San Anselmo, CA
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

My wife and I spent three nights at Room Mate Alicia in mid-April. It was our first Spanish hotel experience, and I'm writing this review after staying at four other hotels in Spain after this one. Pros: Location - ideal for exploring old Madrid Cons: Small room was confounded by questionable design and poor maintenance; noisy on weekend night despite... More

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Kevin Ooi, Front Office Manager at Hotel Room Mate Alicia, responded to this review
28 May 2012

Dear guest, Thank you for your very kind review. We appreciate you taking the time to do this. We are very pleased to hear that our team were helpful. It is always our aim to make our guests feel like they are in a home away from home. I am deeply sorry to know that during your stay you found... More

London, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 April 2012

Positive: modern, comfortable, quiet, conveniently located with pleasant, helpful staff. No need for Metro or bus. Negative: smaller rooms felt cramped.

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Kevin Ooi, General Manager at Hotel Room Mate Alicia, responded to this review
26 April 2012

Dear guests, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the Hotel during your recent stay with us. I would like to invite you to visit us once again and if you ask for the manager when booking a room, I will try to assign you a room that... More

Holmdel, NJ
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 April 2012

Great location: next to all major museums, places to eat, Hammam baths(if you are interested), subway. Room: get one overlooking outside (with the street or square view). Modern, good size with sitting area, nice shower and towels; mattress on a firmer side with soft linens. Perfect sound proofed windows which you can open if you want to! Breakfast: get it... More

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Kevin Ooi, General Manager at Hotel Room Mate Alicia, responded to this review
26 April 2012

Dear guests, Thank you very much for your kind words. I was thrilled to read that you enjoyed your stay with us and had a fantastic service experience. Accepted you found the breakfast was not up to your expectation. I will make sure to improve it all the time. I have shared your feedbacks on to my brilliant team. I... More

Santa Cruz, CA
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 April 2012

This was our first time in Madrid and I wanted to be within walking distance of the Prado. This hotel met our needs, as it was conveniently located, clean and reasonably priced. We had Room 404, which had a private terrace. The room itself was NOT what I'd call "roomy," and the lighting was poor. Also, the bathroom did not... More

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See 3 more reviews by judiriva for Madrid
Kevin Ooi, General Manager at Hotel Room Mate Alicia, responded to this review
26 April 2012

Dear Sirs, Thank you for taking the time to post a review for us. We are much appreciated it. The location of the hotel is in the very heart of the City is a major asset. We very are happy to hear that you found the breakfast was a good value. We had worked very hard to meet the satisfaction... More

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Additional Information about Hotel Room Mate Alicia

  • Room Mate Alicia Hotel
  • Room Mate Alicia
Address: C/ Prado, 2, 28014 Madrid, Spain
Price range (per night):* 117 AUD - 229 AUD

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