Overall we were very pleased with our stay at this hotel.Location is perfect and staff very friendly and helpful On the down side rooms were a bit noisy especially plumbing from adjacent rooms and the breakfast was a bit of a disappointment where choice was limited and you only got one of everything ie 1 coffee 1 orange juice and... More

Booked a double bed, Excellent location- 15 minute walk from nearest train station, very helpful staff except this one man at the reception, small room size and bathroom but very neat and clean. My room faced Santa Ana square and I liked it and the noise didn't bother me. No breakfast facility so had to go outside the hotel although... More

We went for breakfast there and the old man at the bar was so confused that he kept getting the orders wrong and when we corrected him he kept swearing in spanish in a low voice. Later at the table, the service was hurried stressed and angry...they even served our orange juice in a smaller glass than the others...don't ever... More

I stumbled across this hotel by chance and what a find! It's a small hotel, but in the most perfect location! Situated on the corner of the beautiful Plaza Santa Ana, it's a bustling square with lovely bars/cafes serving anything from breakfast to tapas. The rooms face onto the square, but they have good sound proofing, I wouldn't say it... More

We were really very glad we chose this hotel. The reception staff were friendly and helpful. The location was convenient with all the tourist spots within walking distance, and good restaurants nearby. The room was spacious & the shower was very good. Air-conditioning was very effective (when temperatures were 42 C outside). It is economical & clean. Fresh towels everyday.... More

This hotel is in the perfect location. It is a 5 minute work from Puerta del Sol - which is on one of the main metro lines. The hotel is right on the corner of Plaza de Santa Ana, which is busy every night . We were on the second floor, right on the plaza, which we thought was going... More

Stayed here for 4 nights. Our room was tiny, but the great view at Plaza Santa Ana with its magic life opens from the small balcony. Hotel location is really fantastic. It’s walking distance to everything in the city. The Prado and Thyssen-Bornemisza museums are about 10 mins walk, literature lovers will enjoy Cervantes monument (there are 2 in the... More

The main advantage of this hotel is undoubtedly it's location. Easy walk to all the main sights and lots of restaurants and bars in the area. The room we had was small so may be worth asking when booking as I think there are some larger rooms available. Staff are very helpful and friendly.The inclusive breakfast is adequate but no... More