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All 453 Madrid hotels

Silken Puerta America

5.0 of 5
Avenida de America 41, 28002 Madrid, Spain
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Silken Puerta America
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86%
Ranked #54 of 453 hotels in Madrid
Most recent review
4 of 5 stars Reviewed 18 June 2013
ilovepow New Delhi, India
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667 reviews from our community

Traveller rating
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    254
    62
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Families
37
 
Couples
312
 
Solo
38
 
Business
139
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New Delhi, India
Top Contributor
85 reviews 85 reviews
85 hotel reviews
Reviews in 52 cities Reviews in 52 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Hotel facade and decor is very nice, a little far from the subway station, live performance comparison is not so comfortable. Go out from the hotel will be 5 to 10 minutes to the subway station, no grocery store nearby, the hotel is only premium drinking water, whether tap water to drink if worried people do not have this trouble.

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Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 15 June 2013 NEW

If you ever look forward to visiting a modern art exhibition, then you should for sure book this hotel. Do not hesitate to have a look on each floor lobbies and corridors... If you are waiting for a 5 stars GL service, then you should book another one. People at the front desk are very kind, smily and helpful but...... More

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Valeria K, Public Relations Manager at Silken Puerta America, responded to this review
18 June 2013

Dear Etienne, First of all, we would like to thank you for choosing us and sending your comments regarding your stay. We are terribly sorry for the misunderstanding regarding your breakfast and, as you already know, the discrepancy was solved diligently by the Front Desk when checking the reservation documents. The Silken Puerta América offers free WIFI access in all... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 June 2013

This very special hotel had a designer for each floor. We staid on the 7th floor, where the rooms are completely white, and where all shapes are round, even the bed. With domotics, you can control almost anything in the room (tv, airco, window, sunscreen, light). The staff is very friendly. There is a rooftop bar, which was unfortonatelly not... More

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See 2 more reviews by Koen U for Madrid
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

This is a very nice property, the design of the hotel rooms is amazing, modern and clean, service is extremely efficient and friendly, brekfast amazing (a bit expensive at more than 25.00 pp) and is close to a metro station but....... The rooms are small, there is no privacy for when you need to use the toilet, the showers take... More

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See 3 more reviews by Salito1 for Madrid
Torrelodones, Spain
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 May 2013

Very nice hotel in the outskirts of Madrid at a perfect distance from the airport and very center of the city. All rooms have a unique design with a personal touch. The uniqueness of he rooms made the stay special in spite of for instance the size of the room and the fact that it was a popular tourist hotel... More

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Huntly, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 18 May 2013

Ideal for a short stay.when we arrived given a choice of floors to stay on..very difficult to decide which is best.Almost everyone did a tour of the floors to see what each was like..some were crazier than others.Not the best of locations but attracted a young glamorous crowd at night..not sure if this is a five star but top marks... More

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Venray, The Netherlands
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2013

Great hotel with attentive staff and good service. Every level another designer with designer rooms. Unfortunately the design is responsible that there have been made some concessions to the standard 5* comfort. Still on a very good level but something to think about if you want to be spoiled with 5* luxury and comfort because you have to accept some... More

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London
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 15 May 2013

Plenty is written about this unusual hotel with different designs per floor. Great for a short stay because the slightly craziness is interesting; learning how each room 'works' in half the fun. Practically, it drives you mad, though! No shelf in the 'bathroom'. TV obscured when you're standing up. Wardrobe doors that are too clever. But don't let that put... More

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puerto rico
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 15 May 2013 via mobile

We stayed here when we went to the Madrid open. The hotel is immaculate and customer service is second to none. We arrived and our room wasnt ready as we were a little early so was giving Complimentary drinks in the fantastic bar area. Can't complain at free grey goose vodka lol. We had a smoking room on the 3... More

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See 4 more reviews by xtreeemzbar for Madrid
London, United Kingdom
1 review
5 of 5 stars Reviewed 15 May 2013

I stayed here for a girly weekend. This is fantastic hotel in more than one respect. The Hotel is approx 10mins cab ride from the airport and about 10-15min cab ride to the city centre. The hotel rooms are fantastic! The pictures on their website are exactly what is show - no misinterpretation! The staff are very helpful and friendly,... More

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Additional Information about Silken Puerta America

Also Known As:
Silken Puerta America Madrid
Silken Puerta America Hotel
Address: Avenida de America 41, 28002 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotels in Madrid
#33 Romantic Hotels in Madrid
#34 Luxury Hotels in Madrid
#80 Family Hotels in Madrid
Price range (per night): $117 - $337
Hotel Class:5 star (5*)
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