Conveniently located hotel in an upmarket neighborhood. Many landmarks can be reached on foot and it provides a good base for a short trip to Madrid. Rooms are small but well designed, despite in need of some redecoration. Quality of craftsmanship is not high. Very ordinary toiletteries and little space in the bathroom to accommodate even a moderate vanity case.... More

It is fine no doubt but something is missing to be really good. Location is excellent, room is clean and breakfast is standard. but something is still missing, maybe it is a little bit "cold" as atmosphere. Price is a little bit too high but maybe you pay more because is in Calle Serrano

The hotel is well located, and is served by a metro station just 150 meters of so away. Nice neigbourhood too. The rooms are well proportioned and maintained, (although I did not use my aircon as it was cold and raining during my stay at end Sept). As per previous reviews the beds are FIRM. On arrival there was no... More

I really liked this hotel. Its main feature definetely is the location where it is. Serrano street which is one of the nicest streets of the Salamanca neighborhood and you just have everything you need on a walking distance, restaurants, shops, two Corte Ingles and so on.... In terms of attractions is similar. Definetely, the place to stay. The hotel... More

Just a short 2 day stay with a visit to the US embassy, the embassy is only 15 minutes comfortable walk on the same street. The hotel is away from the main area of Madrid a little but quite walkable into town. Taxis are reasonable anyway so no big deal. The room is fine although should there be 2 guests... More

I recently stayed at this property for 2 days on the 25th and the 26th june. A very nice ambience rooms were very comfortable though a little small, but the space was properly utilised. This place was very central to the nearby attractions. The staff was very courtious and helpful in everything and if you are travelling with your family... More

Checked in for 3 nights due to work in Madrid. This hotel is centrally located and reasonably priced. The rooms are small and adequate, with spartan desk, chair and small TV. A feature of the 'high tech' chain this hotel belongs to, is a laptop in each room with a wired network connection as well as fast and free wireless.... More

Apart from its localization itself, there's nothing special about this hotel. Room was OK, but the bed was not specially comfortable (I could actually feel the mattress springs) and the shower was very very small. There was a laptop with internet connection in my room, so that's quite convenient if you are not travelling with yours.

The hotel is in Serrano, Madrid's Golden Mile, so the location is great however the service is poor! Since the team in the reception, the bartender to internet connection is poor. The first day we left at 10;00 and came back at 16:00 and they still didn't clean the room, when requested it took them 1 hour and they just... More