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High Tech Petit Palace Arenal

3.0 of 5
Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Centro)
Hotel amenities
High Tech Petit Palace Arenal
Ranked #241 of 456 hotels in Madrid
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210 reviews from our community

    Trip type
Traveller rating
    34
    89
    49
    24
    14
Date Rating
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

We were a family of four (two young kids 5 and 2) and stayed at this great place for 4 nights... We had a requested for a family room with balcony in our reservation and we sure got it at the time of arrival....The kids were really excited to see the bunk beds and we were too to find a... More

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Eri_Martinez_Varela, Online Sales Department at High Tech Petit Palace Arenal, responded to this review
16 May 2013

Dear guest, We would like to thank you for taking the time to send us your review about your stay in our hotel. I am glad to know that your family enjoyed your trip. We would love to see you again soon at any of our establishments. Kind regards. More

berkshire
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 9 May 2013

The Arenal is a short stroll from the puerta del sol square along one of the high streets. Taxi's cannot drive along the street that it is situated on, so it is likely that you will be dropped nearby - it is not easy to find when walking along the street - i had to ask a friendly policeman for... More

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Limerick, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013

Nice clean hotel, nice modern rooms, the shower was a blast 3 different water sources that all work at once. Nice breakfast unlike some of the other Spanish hotels we have stayed in. The only thing I didn't like about it was the room had no view and there are no tea and coffee making facilities, oops almost forgot one... More

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Eri_Martinez_Varela, Online Sales Department at High Tech Petit Palace Arenal, responded to this review
22 April 2013

Dear guest, Thank you very much for your feedback. We are glad to know that you liked our hotel, the breakfast and, especially, our staff. We regret, however, that certain details were not entirely to your liking. With these in mind we would like to inform you that we always take note of each every guest observations with the aim... More

New York City, New York
1 review
4 of 5 stars Reviewed 20 March 2013

My family and I stayed in the family room with at this hotel, which was GREAT. It was clean, well decorated and very spacious for only four people. I was really impressed, especially for the price we payed--the shower was a bit intimidating will all the knobs, but the bathroom was large and clean (not typical of European hotels I've... More

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Eri_Martinez_Varela, Online Sales Department at High Tech Petit Palace Arenal, responded to this review
19 April 2013

Dear guest, Thank you for your very complimentary review of High Tech Hotels. We are glad to hear you have enjoyed our rooms and services. I look forward to meeting you upon your return. Kind regards. More

Bath, United Kingdom
Top Contributor
79 reviews 79 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 March 2013

So it's clean inexpensive and convenient, it's also soulless , if you want something quiet then this is the place for you.Staff are helpful,it only takes a few minutes to get in, for some reason the entrance doors are permanently locked,the signage is confusing in that from the outside there is no mention of Petit Palace, but I am told... More

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Eri_Martinez_Varela, Online Sales Department at High Tech Petit Palace Arenal, responded to this review
8 March 2013

Dear guest, Thank you very much for choosing High Tech Hotels and sending your feedback. Without doubt, our guest’s satisfaction is our reason of being. We hope to see you again soon at one of our hotels. Kindest regards. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 November 2012

I had not been to Madrid in many years but wanted a hotel in the old town. This small hotel is a blend of modern clean tech within a restored historic building. I had a Juliette balcony overlooking the narrow street. My room (304) was small but very clean, great lighting and fab shower. Free wifi and use of laptop... More

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Maria G, Gerente at High Tech Petit Palace Arenal, responded to this review
19 November 2012

Dear guest Thank you very much for choosing High Tech Hotels and sending your comments and feedback. We are pleased to know that your stay with us met your expectations and that you were especially satisfied with our location, facilities and breakfast service. We will pass along your congratulations to the entire hotel staff. That you had a good experience... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 November 2012

We stayed there last year, and I must say, you wont' find a better location then this. As you step off the door, you are in the heart off Madrid, it's great. The hotel kind of reminded me of a hostel (in a good way), the reception is small and it has this informal style. The room is kind of... More

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Maria G, Departamento de ventas online at High Tech Petit Palace Arenal, responded to this review
5 November 2012

Dear guest, Thank you for your very complimentary review of Petit Palace Arenal . As you rightly point out our hotel is superbly located . Our team are delighted that you enjoyed their service and look forward to welcoming you back again. Kindest regards. More

Kortehemmen, The Netherlands
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 October 2012

Located on walking distance from the beautiful Puerta del Sol and Plaza Mayor. My double room was rather small and cheaply furnished. Friendly & multilingual staff, Good breakfast buffet. Good p[lace for a weekend city trip.

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Maria G, Gerente at High Tech Petit Palace Arenal, responded to this review
2 November 2012

Thank you so much for the review you posted on trip advisor. As you rightly point out our hotel is superbly located I am sorry you had an uncomfortable stay in our hotel. Some of the rooms are small but are well appointed and cleaned to a high standard. All the staff works hard in the hotel to ensure the... More

Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 October 2012 via mobile

The rooms were nice and clean but they are really cheaply put together. The fixtures are cheap and loose. The paint job in the bathrooms is bad. The mattress is cheap and nasty and the sheets don't fit it so you end up sleeping on the bare mattress half way through the night. The major issue is that the walls... More

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Maria G, Gerente at High Tech Petit Palace Arenal, responded to this review
6 November 2012

Dear guest, All comment are welcome for us, because all of them help to improve our services and facilities. I am sorry you had an uncomfortable stay in our hotel, but we consider compare a 3* hotel with a backpacker place, is, may be excessive, because all our service are adapted to a 3* hotel All the staff works hard... More

Oceanside, California
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 October 2012

Very easy to travel from the hotel to many attractions in Spain. We walked or took the metro from Sol. The highlight of the room was the violinist that was playing outside in the afternoon. Beware that there is a cabaret show across the street so expect some sort of noise til about 5am.

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See 4 more reviews by Myles44 for Madrid
Maria G, Online sales department at High Tech Petit Palace Arenal, responded to this review
10 October 2012

We welcome your comments, however, we can understand their disappointment with the cabaret that is adjacent to the hotel. We hope you understand that the violinist is external to us, like the cabaret. We hope see you back soon. More

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Additional Information about High Tech Petit Palace Arenal

Also Known As:
High Tech Petit Palace Arenal Hotel Madrid
High Tech Petit Palace Arenal Hotel
Address: Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #241 of 456 hotels in Madrid
Price range (per night): 69 AUD - 164 AUD
Hotel Class:3 star (3*)
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High Tech Petit Palace Arenal
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