Close to the main buzz of the old city, but far enough to get sleep. Average decor. We had a slight problem with our first room. Perhaps the people in the room before us brought some unwanted friends? We went to the front desk and they were very accommodating. Switched us to a different room and even offered to do... More

A basic hotel just a few moments walk from Gran Via Metro station taking no notice of the Ladies of the Night who were, apparently, doing a day shift as well! Only one armchair to sit in and the flat screen tv on the wall was very small. Wi-fi was fast and constant and available free of charge in the... More

We happened upon Hotel II Castillas through an on-line "pay before you know location" site. It turned out to be a real find! We had a little problem at check-in as our reservation for 2 rooms for some reason indicated only 1 person in each room. The hotel staff insisted that we pay an extra $25 per night per room.... More

This was a very good hotel for the money.Well situated but quiet unless you leave the window open.Smallish room but big bathroom, nice towels etc. Breakfast was good, hot and cold food though don't go late !! Nice staff bar one , you know who you are.......... Walking distance to lots of favourite places but plenty bars close by if... More

I have been attending this hotel for many years and never I was disappointed. Good value for money, close to Puerta del Sol with many underground possibilities it is suitable for both business and tourism. The wifi is free and it works fine despite sometimes it is a bit slow. Breakfast is good and included in the price. Never experienced... More

The location of this hotel was perfect. It was walking distance from the bars, metro, and shops. I was impressed with the number of bars/restaurants within a 5-10 min walk. To get to the hotel was super easy too. You take the metro from the airport, and change trains twice. It was less than 5 euro. I forget when you... More

This hotel is so central to everything that it makes it is the perfect place to explore Madrid from .Firstly getting there from the aiport is simple with two changes on the metro your almost directly outside the hotel about 50 yards away,we are lucky our son works in Madrid and so he explained the system when we arrived we... More

The location of the hotel is excellent, as it is located in the center of Madrid. Gran Via is just a few steps away, while within a walking distance you could visit all sights and enjoy the wonderfull city. Also, Callao metro station is very close to the hotel. Our room was on the 6th floor. The room didn't had... More

Quite a bargain really. Excellent, well furnished bedroom with huge (Queen sized?) bed, faultless bathroom plus large 'L' shaped terrace. All spotlessly clean. Sadly, no tea/coffee making facilities in room. Ideal location - just a few strides from the Callao metro on the bustling Gran Via yet the hotel was surprisingly tranquil both day and night. Buffet breakfast more than... More