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All 453 Madrid hotels

Hotel Petit Palace Cliper Gran Via

3.0 of 5
C/ Chinchilla, 6 | Esq. Gran Via 29, 28013 Madrid, Spain (Formerly Hotel High Tech Cliper) (Centro)
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Hotel Petit Palace Cliper Gran Via
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Ranked #360 of 453 hotels in Madrid
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161 reviews from our community

    Trip type
Traveller rating
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Date Rating
London
1 review
1 of 5 stars Reviewed 16 June 2013 NEW

The only good thing about this hotel is its location, but there are plenty of other good hotels nearby so this would not be a reason for choosing it. On the website it looks fine, but first impression is very bad - all full of graffiti outside. Our ground floor room had loose floor boards, due to the fact that... More

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Lexington, Massachusetts
1 review
4 of 5 stars Reviewed 11 June 2013

Located in the middle of two prime metro stations Gran Via and Callao, in a side street from Gran Via (no noise), in-between Puerto del Sol and Gran Via, this particular hotel is a prize to Madrid visitors. Close to everything -- literally 5-10 min walk to several foreign banks, American fast-foods, restaurants showing Flamenco shows and numerous Spanish and... More

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France
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 March 2013

I was travelling with two friends and opted for a suite with a double bed and bunk beds in an open annex type area. All the beds are effectively in one room rather than having a doorway to the bunk beds, so no extra privacy. Wish we had gone for two normal rooms. Would be good for families who want... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review
3 April 2013

Dear Guest: Thank you for writing a feedback about your experience at the hotel. We are glad to hear that you like the room and their services. As you said this type of room are the favorites for families with children. We would like to welcome you back on your next visit to madrid. Kind regards, More

Punta Gorda Fl
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 February 2013

I was in a maybe 2-star hotel in Barcelona when I traveled with my school group. After a 6 hour bus ride to Madrid we walk into a 5 star hotel. The only thing I dislike about the rooms are the bunk beds... I was on the top bunk and it was terribly uncomfortable, there wasn't adequate linens, and the... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review
25 February 2013

Dear client: Thank you very much for you comment about our Hotel Petit Palace Cliper. We will bear in mind your comment about the rooms and we will do our best to improve in this issue. We have 24 hours front desk and our staff can provide you any extra pillow or linens. I hope next time you could communicate... More

Bangalore, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 January 2013

This hotel is at a very good location, very near to Gran via, Puerto del sol and Real Palace. Good food joints are near to this place but the only problem with this place is that Rooms are not very good, we can categorize them as Average one. Beds you can see that is in a state of being torn... More

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See 4 more reviews by ShishirKumarSingh for Madrid
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review
31 January 2013

Dear guest, Thank you for you comments in TripAdvisor. I’m very sorry that our hotel not fulfilling your expectation 100%. Nevertheless, I’m grateful your comment again, because for us are very important tool to improve our services and facilities. Best regard, Maria Garcia Hernandez Hotel Manager More

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 January 2013 via mobile

Ok, so if you look at the pitit palace clipper gran via on their website, the place looks great... Could not be further from the truth. This place is ragged. Upon arriving, we were given a room on the third floor, but the elevator is so small, it only can carry 2-3 people at a time (there were at least... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review
12 January 2013

Dear guest, Thank you for you comment, all of them helps us to improve our facilities and service. We are very disappointing because our hotel was not fulfilling your expectations, we work hard every day to try that our guest stays be pleasure, and we take note about your comments and we will work about them. Thank you Best regards... More

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worcester
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 November 2012 via mobile

My husband and I stayed for a 4 nights in July 2012, it was our second stay at the hotel in 3 years. The hotel is a little difficult to find if you've not been here before, so perhaps directions could be more clear at time of booking. However, the location provides an excellent base for exploring the many wonderful... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review
23 November 2012

Dear client: Thank you very much for you comment , It´s very nice to hear that you have been here before and you will come back in your next visit to Madrid. We will bear in mind your comment about the tired rooms and we will do our best to improve in this issue. Our team are delighted that you... More

Barcelona
Top Contributor
72 reviews 72 reviews
48 hotel reviews
Reviews in 41 cities Reviews in 41 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 17 October 2012

Excellent situation. Hospitality and care: good. But average poor quality, needs urgent reforms (the screen in the bathroom was broken at the top, and it was not newly)....., so the value for money is low. Room: Small but clean and without noise. Breakfast: complete bufett, sweet-salty variety and fruit. Good coffee and fresh juice

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See 6 more reviews by Miquelg for Madrid
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review
12 November 2012

Dear Client: Thank you for your comment. We are glad to know that you enjoyed the quiet room and our breakfast buffet. About the problem with the bathroom screen, we are working to fix this kind of issues. But I´m sure If you let it know at the from desk we will repair it at that moment. We will very... More

Sale, Victoria
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 October 2012

A small hotel with very friendly and helpful staff located in the heart of central Madrid - very clean and well kept hotel. For breakfast there is plenty of choice unlike some other European hotels with fresh fruit, yoghurt and juices. Wi-fi is free and and reasonably fast

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Victoria G, Online sales department at Hotel Petit Palace Cliper Gran Via, responded to this review
15 October 2012

Dear Reviewer Thank you for your wonderful review of our hotel. We hope see you soon in one of our hotels. Best regards, More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 June 2012

I was a bit worried about staying at this hotel after reading some of the reviews. The best things about this hotel is the location and the staff. It is about 1 min walk from 2 metro stations and there are several other metro stations within walking distance. The staff were very friendly and helpful giving us easy directions to... More

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See 2 more reviews by kingyjj for Madrid
Ruth M, Departamento de Ventas Online at Hotel Petit Palace Cliper Gran Via, responded to this review
12 June 2012

Dear Guest, Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service because all the staff works hard in the hotel to ensure the majority of our guests have an enjoyable stay. We are looking forward to your next stay. Kind regards. More

 
 
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Additional Information about Hotel Petit Palace Cliper Gran Via

Address: C/ Chinchilla, 6 | Esq. Gran Via 29, 28013 Madrid, Spain (Formerly Hotel High Tech Cliper)
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #360 of 453 hotels in Madrid
Price range (per night): $70 - $143
Hotel Class:3 star (3*)
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