We stayed at Hotel Regina for 2 night early May. It's directly across from the Metro and well situated to many of the sites we wanted to explore on foot. There are also many food options within short walking distance. Our room is located in the remodeled section. It's very quiet and clean. The only negative with the hotel was...
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Excellent location in the heart of central Madrid. One of the best beds we have slept in. For the location and bed we would stay here again. Only downside is that the aircon did not work and room was a bit stuffy
Dear client.
Thank you very much for your comments about the location and room.
I regret that the air conditioning did not work well, we are working to
improve and ensure that our customers have a pleasant stay and excellent service.
It,s very important for us to know our client´s opinion, and of course
we thank very much your recommendations....
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The Hotel Regina is an excellent value-for money hotel. It is situated perfectly for exploring central Madrid on foot. The front door is about ten steps from one of the exits of Sevilla metro station. The staff speak reasonable English, the service is good. The room was minmalist - but no more or less than you'd expect from a medium-price...
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Dear client.
Thank you very much for your comments.
It,s very important for us to know our client´s opinion.
We are working to improve and ensure that our customers
have a pleasant stay and excellent service and of course we
take note for your recommendations.
We hope to see you again in your next visit to Madrid.
Cordially yours.
Carlos...
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This is a really lovely hotel in a great location. Easy (and cheap!) to get to and from the aiport by Metro as the metro stop Sevilla is right outside the hotel. All the main attractions are within walking distance. We could not speak highly enough about ALL the hotel staff, in particular Ricardo (Richard) at the reception desk. We...
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Dear Maritta and James:
Thank you very much for your comments about the location, room,
breakfast and mainly about the attentions and kindness of our staff
during your stay.
It,s very important for us to know our client´s opinion, and of course
we thank very much your feedback.
We hope welcome you again in your next visit to Madrid, ans...
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OK so it's only a 3 star but as Spanish 3 stars go it's at the top end. Staff are helpful & courteous and speak good English. The hotel is clean and doesn't feel at all worn down.
The room - we had a Standard Double, the bed was like a King though really and the room, while basic, was...
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Dear client.
Thank you very much for your comments about the location, cleanliness,
breakfast and mainly about the attentions and kindness of our staff
during your stay.
It,s very important for us to know our client´s opinion, and of course
we thank very much your recommendations.
We are working to improve and ensure that our customers have a
pleasant stay...
More
Great location very close to Sol. All the major sights are well within easy walking distance from the hotel.
The hotel is right next Metro stop Sevilla. Easy to get to from the airport by airport bus and metro.
We were warmly welcomed with an orange juice and check in was fast.
Rooms were spotless and bathroom was a nice...
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Dear clients.
We thank you very much for the description of your experience in our
hotel. Your feedback about location, room, restaurant and treatment is the
best incentive for the hotel staff:
our most important purpose is making of your stay an unforgettable
experience and your words help us very much.
Thank you again for your time.
We hope welcome...
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We choose this hotel for it's location and were not disappointed. It was so close to all of the sights we wanted to see in Madrid (Prado, Palace etc) we didn't have to use the metro at all.
All the staff we met were friendly and helpful. We arrived early before our room was ready and were able to leave...
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Dear clients.
We thank you very much for the description of your experience in our
hotel. Your feedback about location, cleanliness, room and treatment is the
best incentive, not only for the management, but also for the hotel staff:
our most important purpose is making of your stay an unforgettable
experience.
We hope to see you very soon and try...
More
Spacious and modern rooms, with a superb location near Sol. Kind and helpful staff. We would definitely recommend Hotel Regina.
Dear client.
First of all thank you for your feedback; your opinion is very important .
It,s nice to know that you were so pleased with the room,
service and location of our hotel.
Hopefully you,ll chose again our property in your next visit.
Thank you for recommending.
Warm regards.
Carlos López García.
Manager.
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The front desk always has 2-3 people, and the staff takes pains to create a feel of a nice hotel; we were greeted by a bellhop with glasses of juice while we checked in.
We followed earlier tripadvisor advice and requested a "newly renovated room," which may or may not have made a difference. We had a room on the...
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Dear client.
Thank you very much for your comments about the location, cleanliness,
breakfast and mainly about the attentions and kindness of our staff
during your stay.
It,s very important for us to know our client´s opinion, and of course
we thank very much your feedback.
We hope welcome you again in your next visit to Madrid.
Sincerely.
Carlos López...
More
The hotel is considered "above average" and typical 3.5-4 starts hotel. They offer free internet connection, welcome juice, complimentary water and champaign, daily room service, clean towels... I like it
Dear client.
Thank you for your comments. It,s very important for us to know the
opinion of our clients, mainly when the experience has been so positive,
enabling us to improve our operation.
Thank you again for choosing Regina Hotel.
We hope to see you again in you next trip to Madrid.
Kind regards.
Carlos López García.
Manager.
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