Booked this hotel four weeks in advance for my girlfriend birthday. Arrived there at 12 noon on 27/04/13 to check in,front desk took my details and told me to wait, after waiting five mins, only to be told they are fully booked. I showed front desk my confirmation that i booked four weeks ago and apologise after paying £130 for... More

Great location on Gran Via - an easy walk to many of the sights I was hoping to see - and a very short walk to one of the Madrid City Tour bus stops, and you can buy your ticket at the front desk! The bed was comfortable and the bathroom spacious. I was on the back side of the... More

This is a beautiful hotel right in Madrid. I was worried that it might be noisy as I had asked for a room at the front of hotel, but with door shut it was so quiet. The room was not huge but you could not fault the quality or cleanliness. The staff were all friendly, especially the front lounge staff,... More

I do not usually write a review after a city break, however, this hotel was outstanding. The Villa de la Reina was an ideal hotel for our stay in Madrid. The staff were attentive and very helpful. The breakfast was of good quality and catered for all needs. With regards to location, the hotel could not have been better placed... More

This hotel is all about location. It's central location allows easy access to shopping, restaurants, and all the sights. The front desk staff were exceptionally friendly and helpful. Pros: - Location, Location, Location - Relatively reasonable price - Friendly reception - Clean rooms - Comfortable beds Cons: - Loud noises from elevators and slamming doors throughout night and morning. -... More

We stayed at H10 Villa de la Reina for two nights in a standard double room for smokers. Still there were no strong smoke odor in the room. The room was quite small but sufficient for a short stay, spending most of the time out of the hotel. The bathroom was spacious and clean,though the room itself could be a... More

Its a good location and with a very good location.rooms are comfortable and the bed is very nice.the hotel has a nice bfast and i would recommend it to all as the price at 69 euros what i paid was a very good deal.the single room is a bit small.

We followed other TA reviewers advice and asked for a room on one of the upper floors to minimise the noise and ended up on the very top floor. However, the room was not quiet because of an air-conditioning unit on the roof above! Balcony was a bonus. The hotel did offer to change but we decided that it would... More

We stayed at H10 Villa de la Reina for four nights and we had booked two standard double-rooms. We took a taxi from the airport which came up to 28 € (including tip & baggage). The hotel is located in an attractive old building typical of Gran Via. There are two lifts, a modern and a historical one. The location... More