I recently stayed here, while the room was adequate, it is a real stretch to see a 3.5 star rating. I'd give it a 2 at the very best--it is in need of paint and some upkeep and updating. The room was clean and the front desk people helpful. However, the one big plus was the very nice and quite... More

We went there past July for 3 days. The location allows you to easily visit the city, in fact you can walk to the metro station. The swimming pool is good to relax after a day walking around Madrid. Now come the negative notes: We were put in a room for disables where the shower was located approximately at 1.20... More

It did not look like a hotel, but more like a resort. But that's the looks. It was more of a motel, but a good one. Rooms are spacious, washrooms are good. The mini bar is well stocked. Breakfast is superb. Great selection of teas, breads, fruits and meat. Nice staff at the front desk. For those who think its... More

This is not a 4 star establishment. It's not even a hotel. Osuna is a MOTEL and all local people can and will confirm that. - polite but unfriendly staff - old and dirty looking buildings - stained carpets, curtains and walls - damaged furniture - the dropped ceiling was hanging way too low and pipes and cables were visible... More

Rooms are tidy. Beds are a bit hard. Rooms contain locker, minibar. Be aware that not all rooms are non-smoking.

It looks Like a Very old stile hotel, to get to tour room you need to walk outside (better of it dosn't rain, as at the reception they do not grave umbrellas). Room is a tuo stars hotel room. Bed is also Very old and extremely noisy. Restaurant and breakfast as also no more than 3 stars category. If you... More

Shuttle took along time , called the hotel twice to send it. unfriendly staff, slow checkin. Nice room, quite neighborhood. quite a walk to subway, front dest directions were awful. price was good, would stay here again.

One must call hotel from airport to arrange pick up. Van arrived at T4 in about 25 minutes and then 20 minutes to the hotel which is located in a residential area. The hotel has seen better days and has an unique layout : two story town home like buildings which face a patio/pool area. Located by outside walkway via... More

Horrible. Do NOT stay here. It is not a 4 star hotel. Its is not even a one star hotel. Our room was horrendous. The wallpaper was peeling, the ceiling plaster was peeling off, the room was dirty and the sheets were stained. I carefully wrapped up our clothes as I was concerned with bed bugs. The staff were rude... More