Great location for bars, restaurants and shopping, fairly central for business. The rooms are comfortable and well appointed, some with balconies looking over Gran Via. I have visited twice and will be back next time I am in Madrid. There are some particularly good, traditional tavernas nearby. Also outside are tube station and taxi rank. I rated the spa average... More

My mum and I stayed for 3 nights here. Even before we arrived the staff were very helpful with confirming the booking and giving advise on airport transfers. We arrived quite early and already there was a room for us - unfortunately we didn't take it however which was entirely my fault! I requested a view of the Gran Via... More

Hotel very modern. Entrance not very special but rooms quite spacious and comfortable. Breakfast really good and plentiful. Sun terrace on 4th floor an advantage. Key asset is its proximity to everything. Within easy walking distance of shops, delightful squares, restaurants. Staff were very friendly and helpful providing us with tapas as we waited for taxi to airport.

This hotel was excellent. Had all basic amenities of a 4 star hotel. Location is brilliant as u r right on the Main Street with all activities a stones throw away. Really enjoyed the comforts and hotel staff were helpful. Room was extremely clean

We booked a junior suite at the top of the building but sadly we couldn't get the apartment we booked. But we were equally over joyed with the suite that we did get. Staff were amazing delivering cava and chocolates for my husband s 50th birthday. This suite was amazing only a year old it was perfect. When we went... More

We were three, had a suite with breakfast included. Clean and newly decorated, but odd modern decor-movie theme-strange mood lighting in shades of green, red and blue. Dark small lobby but located right on the main avenue. At the hotel we reserved a day tour for 8:00 am the next morning. The desk clerk told us breakfast would be open... More

We were very impressed by this hotel. Great city centre location, excellent room with good views along Gran Via. Everything was very clean and well maintained. Extensive and very good buffet breakfast, including bacon and eggs! As others have said here the room lighting system is very odd, and you cannot get the combination of lights that you want. If... More

It has the most irritating light switch system. You cannot just turn on / off individual lights. Its done by lighting mood, Welcome, Relax, Bathroom. I cannot use the reading light next to me without turning on floodlights and wake up my husband. One small 30ml body wash provided for our room. I asked repeated and nicely to be provided... More

This is a very reasonably priced higher end hotel right in the middle of the Gran Via shopping and tourist part of Madrid. The location is excellent, close to the Puerta del Sol, Atocha Station and the museum district. The metro stop is right outside. The staff were very helpful and accommodating. The only drawback was that they charge for... More