We have stayed here a number of times and it is always reliable. Rooms roomy and clean, even those on Paseo del Prado have good sound insulation. Good central location, near Atocha and handy for the direct bus from the airport as well as being beside the metro station Atocha. Easy walk to Plaza Mayor and the bars and restaurants... More

If it matters to you at all using WIFI, do NOT stay here. We booked online based (among other things) on the availability of WIFI, but when we got to the hotel we found it completely unusable. They limit the speed so much that even simple web pages will not load. We paid more for this hotel than we could... More

I have stayed in this hotel with my husband for three nights. Nothing spectacular but has all what you need at a good price. The breakfast is expensive for what you get, or you can just cross te street and go have breakfast for a lot less. The location is excellent, seconds from retiro park, minutes from atocha sation, seconds... More

My wife and I stayed here for just one night in April. We used the Airport Express bus service which calls at all the terminals at Barajas and only three stops in Madrid the last one being Atocha Station. From here its only a 5 minute walk to the hotel. The bus costs 5 Euros each and they run every... More

My husband and I stayed here for 3 nights after a Med. cruise and taking the train up from Barcelona. A major plus is the hotel is about 1/2 block from Atocha Station. The location is great in other ways, it's on the Paseo del Prado (The Ritz and Westin Palace are a couple blocks further down), so you are... More

We went for Easter this year. First, when I got to the room (habitación deluxe; can you imagine the standard room?), I found a pubic hair on the toilet seat, which didn't have the usual sanitary ribbon. This is the very first toilet I have ever been to without a toilet paper holder. There isn't any towel holder either for... More

Our room on the 8th floor was excellent, large, spacious, very comfortable and quiet. Breakfast is fab. Lots of choice in a very pleasant room, all good quality, well presented with good service. The hotel is perfectly positioned opposite the beautiful botanical gardens where we spent a lovely afternoon eating the best ice cream ever and discovering chocolate and churros!!... More

An standard hotel very convenient for Atocha Train Station ( if you take the cercanias train from Barajas T4, or excursions by train to Sevilla, Cordoba, Toledo, etc ) and convenient also for Museums ( Prado, Reina Sofia, Thyssen- be sure you get your tickets online -); had an excellent breakfast at the Vips, ( 8 minutes walking ) and... More

We had long walkings at Madrid, so relaxing nights were very important for us. NH had a very good location with nice big quite rooms. We could sleep well and could continue our sightseeing tours fresh