The hotel looked exactly as it does online. The staff were fantastic - great directions always friendly (greeting you as you came and went) the housekeeping staff even hung my drying laundry on the towel rack (I went out and left my dripping pants hanging on the small shelf in the shower and came back to them on the towel... More

Modern hotel well located, near the metro station. It was refurbished 2 or 3 years ago and is probably the best urban NH I've been. Stayed in the 8th floor, facing backwards, so it was very quiet. We had a nice balcony with artificial grass. These just exist in the 8th floor and we weren't charged more beacuse of this,... More

It is a shame that they do not offer wifi as they do in other hotels, especially in Spain. The beds are 160 or less ( i mean double beds!) Very clean and well located near the Serrano area.

Stayed in NH Principe de Vergara for two nights (business trip). The hotel is very close to a metro station (Avenida de America), 2-3 minutes walk from the exit (just follow the Principe de Vergara exit signs; the hotel is on the same side as a petrol station, just go down the street). The check-in & check-out process went quickly,... More

First time to Madrid and stayed at the Principe de Vergara Hotel. The hotel is located in a good area of the city and the rooms were modern, well equipped and following advice from earlier comments, quiet, after requesting room to the rear. Staff are all very helpful and the breakfast is very good. Choice is extensive and the opening... More

Hotel provided good clean room that was exactly what we needed for our weekend break.

We - 2 elderly couples - have been in Madrid between 28/12/11 and 01/01/12, to welcome the new year. Everything was in order. Clean, tidy, spacious and comfortable. The only thing that they could not manage was to give us adjacent rooms. Considering there are about only 10 of them, and the time being the new year's eve following christmas,... More

I've spent two months in this NH for business last November and December. The hotel has been recently renovated and is nicely decorated. The staff has always been nice and helpful. The rooms are very clean and comfortable and the breakfast buffet is of very good quality. The hotel is also very convenient for business and is well located. There... More

I had read the reviews regarding the rooms facing Principe de Vergara and requested a room facing the interior part of the hotel so I could avoid the noise from the street. I arrived early in the morning (9 am) on Christmas day after a long overnight flight and the first remark I have to make is that if you... More